Wow - Quality Manager, VP

Reposted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
As a Quality Manager, you will lead quality strategies, manage end-to-end testing, and enhance customer experiences through effective communication and collaboration.
Summary Generated by Built In

Join us as a Quality Manager

  • We’ll look to you to provide direction and leadership on all quality matters across the platform or domain, including adoption and compliance with the bank’s standards and policies
  • This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
  • Hone your knowledge of quality best practices and collaboration and stakeholder management skills
  • We are offering this role at vice president level
What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.

We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.

Additionally, you’ll be:

  • Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
  • Working in conjunction with quality automation specialists in writing automated tests and analysing the results
  • Executing tests on a continuous basis triggered automatically by change events and minimising the execution time for the automated tests in order to obtain quick feedback
  • Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences
  • Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment, ensuring customer outcomes are delivered right first time
The skills you'll need

We’re looking for someone with proven application of testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You’ll have experience with a wide range of testing automation tooling.

You’ll also need experience of systems development lifecycle, along with experience of delivering testing activities in a technology or IT function.

Additionally, we’ll be looking for:

  • Practical experience to define and embed the quality strategy across the automation and AI solution lifecycle, aligned to NatWest risk, control, and governance standards
  • Experience in leading assurance and oversight to maintain compliance, control effectiveness, and solution reliability across the platform
  • The ability to ensure quality-by-design across delivery, covering design, build, testing, and deployment of scalable The ability to communicate complex technical concepts clearly to peers and management
  • Drive continuous improvement through standardisation, best practices, and robust quality frameworks
  • Good collaboration and stakeholder management skills

Hours

45

Job Posting Closing Date:

22/06/2026

Skills Required

  • Proven application of testing methodologies
  • Experience with Agile testing methods
  • Experience with testing automation tooling
  • Experience with systems development lifecycle
  • Experience leading assurance and oversight
  • Ability to define and embed quality strategy

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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