Workstation Engineer

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world. 

With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research. 

Play a key role in shaping and advancing the technology experience for employees across a global enterprise. As a Workstation Engineer, you'll be responsible for the strategy, security, standardization, and continuous improvement of endpoint technologies that enable teams to work efficiently and securely.

In this role, you'll help drive the future of end-user computing by evaluating emerging technologies, managing workstation lifecycles, and implementing modern device management solutions. Your expertise will influence hardware standards, endpoint security, automation initiatives, and workplace technology decisions that support business goals.

Working closely with Infrastructure, Cybersecurity, Service Desk, Procurement, and business stakeholders, you'll contribute to a reliable, secure, and user-focused digital workplace while helping deliver key modernization initiatives across the organization.

This is a REMOTE role open to candidates based in Trivandrum. You will collaborate with global teams across multiple time zones.

• Define and maintain the global endpoint hardware roadmap, standards, and lifecycle strategies for workstation technologies.
• Evaluate emerging endpoint technologies, operating systems, management platforms, and productivity solutions to support future business needs.
• Lead compatibility testing and validation of hardware, software, applications, drivers, and peripherals to enable reliable enterprise deployments.
• Engineer, deploy, and support Windows and macOS workstation environments using modern endpoint management platforms.
• Manage endpoint configurations, compliance policies, security standards, and device management solutions including Intune, Autopilot, and related technologies.
• Develop automation and self-service capabilities that improve operational efficiency and enhance the employee experience.
• Test, validate, and coordinate deployment of operating system, firmware, driver, and application updates while supporting vulnerability remediation efforts.
• Partner with Cybersecurity, Infrastructure, Cloud, Networking, and Service Desk teams to deliver secure, compliant, and scalable endpoint solutions.
• Provide advanced troubleshooting, root cause analysis, technical documentation, and support for endpoint modernization and transformation initiatives.

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; equivalent combinations of education and relevant experience will also be considered.
• 5+ years of experience in endpoint engineering, workstation engineering, desktop engineering, or end-user computing within enterprise environments.
• Experience managing Windows workstation environments, endpoint lifecycle management, hardware standardization, software deployment, and patch management processes.
• Strong expertise in Windows 10/11, Microsoft Intune, Endpoint Manager, Windows Autopilot, Microsoft Entra ID (Azure AD), Microsoft 365, and PowerShell automation.
• Experience with endpoint security technologies, device compliance management, software packaging, hardware asset lifecycle management, and endpoint troubleshooting.
• Proven ability to evaluate technologies, manage technical projects, drive process improvements, and balance security, usability, and operational requirements.
• Experience supporting macOS environments, Jamf Pro, Azure Virtual Desktop, Tanium, or Digital Experience Monitoring tools is preferred.
• Proficiency in English, with strong written and verbal communication skills and the ability to work effectively with global stakeholders.

Discover the Difference

We love knowing that someone is going to have a better life because of the work we do.  Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit http://www.worldwide.com/careers, or connect with us on LinkedIn.