The Role
The Head of Maintenance oversees fleet maintenance operations, designs maintenance systems, improves reliability, and develops teams in a structured workshop environment.
Summary Generated by Built In
Job Summary
The Head of Maintenance is responsible for the overall
leadership, structure, governance, and performance of the company’s fleet
maintenance and workshop operations. The
role holder will design and institutionalize maintenance systems, standards,
and controls that ensure high fleet reliability, safety, cost discipline, and
operational continuity. This is a
senior functional leadership role, suited to a candidate with deep
heavy-vehicle maintenance experience and a proven ability to build disciplined,
process-driven workshop environments. The mandate is to professionalize and strengthen the
entire maintenance function, not merely manage day-to-day repairs.
Responsibilities;
- Lead
the entire maintenance function across fleet, workshops, and support
infrastructure.
- Define
maintenance philosophy, policies, and operating standards
- Align
maintenance strategy with operational and commercial priorities
- Act
as the single point of accountability for fleet technical performance
- Design
and implement organized, professional workshop layouts and workflows
- Establish
clear zoning, work sequencing, and resource planning
- Introduce
disciplined work practices and operational controls
- Create
an environment focused on safety, efficiency, and accountability
- Develop
and institutionalize detailed SOPs, inspection standards, and checklists
- Establish
documentation and record-keeping systems
- Ensure
traceability of maintenance history for every asset
- Implement
clear reporting and review mechanisms
- Embed
a culture of compliance and procedural discipline
- Establish
structured preventive and periodic maintenance programs
- Plan
workshop capacity and scheduling in alignment with operations
- Improve
asset lifecycle management, refurbishment planning, and replacement strategy
- Drive
a proactive maintenance culture rather than reactive repairs
- Lead
and develop workshop managers, supervisors, and technical teams
- Define
roles, responsibilities, and performance expectations
- Build
technical capability, training standards, and succession depth
- Create
ownership and accountability across the department
- Provide
technical leadership across heavy commercial vehicles and trailers
- Guide
diagnostics, failure analysis, and reliability improvement.
- Standardize
repair practices and quality of workmanship
- Ensure
consistent engineering standards across all locations
- Manage
maintenance budgets and cost efficiency
- Standardize
parts, consumables, and approved vendors in collaboration with the procurement team.
- Strengthen
inventory control and asset protection
- Prevent
waste or misuse of resources
- Drive
value-focused procurement and vendor performance.
- Ensure
full roadworthiness and regulatory compliance of fleet
- Embed
strong safety practices within workshops
- Lead
investigations into mechanical incidents and implement corrective actions
- Maintain
audit-ready documentation and records
- Implement
structured MIS and maintenance management tools
- Use
data to monitor performance, trends, and improvement opportunities
- Provide
regular management reporting and actionable insight
- Lead
continuous improvement initiatives, innovation, and adoption of best
practices in fleet maintenance
- Establish and manage satellite
maintenance detachments and mobile repair capability along key corridors and
remote routes
- Manage rapid response systems
for breakdown attendance, field repairs, and vehicle recovery
- Improve
recovery time, fleet uptime, and operational continuity for long-haul movements
Requirements
- Degree/Diploma
in Mechanical, Automotive, or related Engineering discipline
- Master’s
Degree or professional certification is an added advantage
- Minimum
12 years of
progressive experience in fleet maintenance, with at least 5 years in a
senior leadership role.
- Extensive
experience in heavy commercial vehicle or trailer fleet maintenance within
transport/logistics environments
- Exposed
to tech-driven operations, with an aptitude to introduce process automation,
and possible digital controls to improve resource efficiency
- Demonstrated
experience leading large workshops or multi-site maintenance functions
- Proven
track record of building structured maintenance systems and improving
reliability
- Strong
operational and financial control mindset
- Experience
with Chinese heavy trucks and trailers is advantageous
- Comfortable operating in field-driven environments
- Quick to adapt
Skills Required
- Degree/Diploma in Mechanical, Automotive, or related Engineering discipline
- Master's Degree or professional certification in relevant fields
- Minimum 12 years of progressive experience in fleet maintenance
- At least 5 years in a senior leadership role in fleet maintenance
- Extensive experience in heavy commercial vehicle or trailer fleet maintenance
- Experience with tech-driven operations and process automation
- Demonstrated experience leading large workshops or multi-site maintenance functions
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The Company
What We Do
Shugulika Africa Limited is a quality service provider with over 12 years of industry experience, specializing in recruitment, headhunting, HR consulting, training, payroll services, and other HR services.






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