Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.
We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.
We are seeking a Technical Service Workshop Engineer to join our team. This role is responsible for delivering high-quality service activities on products supplied by Vantive, ensuring reliability, compliance, and customer satisfaction.
Key Responsibilities- Perform inspection, installation, servicing, and maintenance of products within the workshop
- Provide field service support when required
- Act as the Local Calibration Coordinator
- Build and maintain effective communication and collaboration with internal team members
- Establish and maintain strong relationships with customers and business contacts (where applicable)
- Ensure all activities are carried out in compliance with established procedures and within the quality management system framework
- Accurately document and report all service activities to maintain up-to-date service records
- Undertake additional duties and responsibilities as assigned by the Supervisor or Manager
- Comply with all Environmental Management System (EMS) requirements
- ONC/HNC in Electronics or equivalent qualification preferred (ideally in medical instrumentation or electromechanics), though not essential
- Previous experience in a similar role is advantageous but not required
- Self-disciplined and able to work independently, while contributing effectively as part of a team
- Strong commitment to delivering high-quality service
- Customer-focused mindset
- High attention to detail in completing records and documentation accurately and on time
- Adherence to Health & Safety policies at all times
- Compliance with local quality management system requirements
Computer Skills
- Basic proficiency in Microsoft Office
Technical Knowledge
- Basic understanding of electronics
- Basic knowledge of ESD (Electrostatic Discharge) protection
Technical Skills
- Service and maintain hardware devices in line with defined KPIs
- Communicate effectively with customers or patients by phone when required
- Accurately document all service activities
Reasonable Accommodation
Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link
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Skills Required
- ONC/HNC in Electronics or equivalent (ideally medical instrumentation or electromechanics)
- Previous experience in a similar role
- Basic proficiency in Microsoft Office
- Basic understanding of electronics
- Basic knowledge of ESD (Electrostatic Discharge) protection
- Ability to service and maintain hardware devices in line with defined KPIs
- Provide field service support when required
- Act as the Local Calibration Coordinator
- Accurately document and report all service activities
- Communicate effectively with customers or patients by phone when required
- Adherence to Health & Safety policies at all times
- Compliance with local quality management system and Environmental Management System (EMS) requirements
- Self-disciplined, able to work independently and as part of a team
What We Do
Vantive is a standalone vital organ therapy company dedicated to extending lives and expanding possibilities for patients and care teams globally. Building on a 70-year legacy in kidney care, Vantive provides innovative therapies, digital solutions, and advanced services for dialysis and critical care. The company operates in over 100 countries, focusing on improving outcomes for millions of patients through its integrated approach to organ support.
