Workplace Technology Specialist

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Our Employees

They are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their work. They are reliable, trustworthy, and open, with high integrity. They value diversity, are inclusive, and are committed to a global mindset.

Position Summary:

We are looking for an experienced AV technician to set up and operate event media equipment. As an AV technician, you will organize and install media equipment such as projectors, microphones, video monitors, and soundboards. You may also be required to alter the venue layout to enhance acoustics.

Attractions of the Job:

 F5 Tower is a cutting-edge modern downtown Seattle high-rise with 200+ AV/IT systems. These systems include Zoom Rooms, video walls, digital signage, and large multi-purpose rooms with complex AV signal routing, control systems, and digital signal processing. In this role, you will spend 90% of your time responding to production and end-user support. This is an onsite role and does not support the ability to work remotely.

Primary Responsibilities: 

• Meeting with Event Coordinators to discuss audio, lighting, and video requirements.
• Altering venue arrangements according to layout diagrams.
• Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras.
• Conducting sound, visual, and performance quality checks on AV equipment.
• Operating sound and visual equipment during events.
• Troubleshooting equipment and ensuring events run smoothly.
• Maintaining strong customer relations.
• Maintain accurate and timely status information; record sufficient resolution summary information when closing or escalating tickets.
• Disassembling audio and visual equipment and packing up after the event.
• Experience supporting a large scale of meeting rooms/AV systems. Experience Zoom Rooms, Crestron Control, Biamp DSP’s, Digital Signage.

• Experience working with and supporting Executive Leadership.
• Experience working with and managing vendors.

Other Responsibilities:

• Responsible for upholding F5’s Business Code of Ethics and promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities: 

• Bachelor’s or AA degree in sound engineering or a similar field.
• Previous experience working as an AV technician.
• In-depth understanding of sound, video, and lighting equipment.
• Familiarity with computers and IP Networking Systems.
• Advanced knowledge of modern filming and sound mixing techniques.
• Excellent troubleshooting skills.
• A keen eye for detail.
• High level of physical fitness and the ability to lift heavy equipment.
• Good communication and interpersonal skills.

Qualifications:

• Associate degree in a related field (or equivalent experience) required.
• 1-2 years experience working in a technical support role.
• Demonstrated familiarity with Windows and iOS/OSX operating systems, hardware/software, and TCP/IP LANs.
• CTS (or similar) certification is a plus.

Physical Demands and Work Environment: 

• Ability to read, write, and speak English.
• Use copier, phone, fax, and personal computer.
• Ability to lift up to 50 lbs.
• Fast paced team environment.
• Strong customer service orientation.
• Open to ongoing change.
• Extensive computer and phone use.
• E-mail intensive culture.
• Open office environment.

Benefits:

We provide competitive salaries, a world-class benefits package, including 100% of the premium for employee medical, dental, and vision insurance, highly subsidized premiums for dependent coverage, 401K match, employees stock purchase plan, 18 days paid time off within the 1st year and nine paid holidays, life insurance, short & long term disability insurance, tuition reimbursement, and much more.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].