Workplace Services Manager

Job Title

Workplace Services Manager

Job Description Summary

We’re seeking an experienced Workplace Services Manager to lead the daily operations of our 9,200 sqm flagship building. This leadership role involves managing facilities, vendor contracts, workplace services, travel, tenant relations, and security. The ideal candidate will ensure a secure, efficient, and collaborative work environment.

Job Description

About the role:

We’re looking for a proactive and experienced Workplace Services Manager to oversee the daily operations of our flagship 9,200 sqm building, managing facilities, vendor contracts, workplace services, tenant relations, travel, and security to ensure an efficient, secure, and collaborative work environment. This key leadership role also involves overseeing workplace experience and facilities management operations at assigned client sites, leading a diverse team of concierge and workplace professionals, and serving as the key facilities management contact. The position requires balancing exceptional customer service delivery with effective building operations management to create an optimal workplace environment for employees and visitors.

• Lead daily operations across reception, security, catering, events, and workspace services.

• Manage a monthly budget and ensure all workplace systems run smoothly.

• Oversee tenant relations, lease agreements, and service billing.

• Ensure compliance with travel policies and building security protocols.

• Collaborate with ICT and contractors to maintain high workplace standards.

About you:

• Proven experience in facilities, workplace, or operations management.

• Strong leadership and stakeholder engagement skills.

• Budget oversight and financial reporting experience.

• Knowledge of workplace systems, lease management, and building compliance.

• Excellent organizational and problem-solving abilities.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:

• Being part of a growing global company.

• Career development and a promote from within culture.

• Access to one of the world’s largest learning libraries via LinkedIn Learning.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”