Workplace Services Coordinator

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
Have you always wanted to be a part of a world class workplace services team supporting an electric company like NBCUniversal? Our teams are the best in the business! The Workplace Services Coordinator plays a critical role in supporting NBCUniversal's corporate, creative and third-party tenants by delivering a white-glove, best-in-class workplace and tenant experience across our large and diverse building and space offerings.
This role serves as a trusted partner and liaison for business units, term deals and third parties, handling a wide range of requests and ensuring that the highest level of operational support is provided to help drive the business and create amazing content here at NBCUniversal.
You will be a team player working across numerous workplace service functions while always maintaining a core focus on delivering an exceptional, end-to-end customer experience.
What You'll Do:

• Collaboration daily with the broader Studio Operations team with key partners and colleagues across Facilities along with major stakeholders and contributors in HR, Tech Ops, Telecom, Finance, along with Business Unit representatives.
• Provide project coordination support for office refreshes including furniture, paint, electrical, and other trades as needed.
• Lead and support office moves of various size and complexity.
• Input all projects into shareable databases for proper tracking and collaborating with other teammates.
• Work effectively across both corporate office and creative tenant / term deal functions.
• Assist with fostering & building vendor/internal department relationships to effectively fulfill client expectations while ensuring company policy and procedures are followed.
• Outside vendor communication, scheduling, and thorough documentation of punch list items.
• Work with supporting teams to troubleshoot issues that arise and maintain constant communication throughout the process.
• Interface with IT and Telecom to set up work areas with required equipment.
• Working closely with building management, security, and cleaning crews to maintain a safe and comfortable work environment.
• Daily interaction with work ticketing systems.
• Learn and assist with tenant billing tools and technologies including Sphere.
• Compile and deliver capacity and occupancy information for proper reporting.
• Manage Zone Maintenance areas to identify and resolve maintenance issues. Ensure information is entered into a work order to track progress and report on results.
• Update and distribute monthly reports and various notifications as needed.
• Scout office space with the customer to understand tenant requirements and assess building conditions prior to occupancy.
• Reset suites post move-out back to building standards.
• Manage art inventory and assist clients with ordering new artwork and frames.

Qualifications
Let's Talk About You...

• Communicates with ease - You have a way with words; written and verbal
• Juggler - You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed
• Self-starter - You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Impeccable attention to detail - You bring customer requests to life by organizing the team's daily work plans and scheduling commitments. The studio operations team will excel with your keen attention to work due dates and schedule commitments
• Executer - You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Tech-savvy - You are an MS Office whiz and can take on new software with ease

What You Must Have:

• Bachelor's degree in related field
• 2+ years clerical and/or business administration experience

What Would Make You a Stand-out:

• Highly organized with a natural ability to keep projects, timelines, and details on track.
• Strong problem solver who remains calm under pressure and can troubleshoot issues quickly and effectively.
• Proactive, resourceful, and self-motivated, always looking for ways to improve processes or enhance the customer experience.
• Comfortable working in fast-paced, dynamic settings, adapting quickly to shifting needs.
• Customer-focused approach, always delivering service with professionalism, care, and attention to detail.

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].