Workplace Operations Lead

Posted 17 Hours Ago
Be an Early Applicant
San Mateo, CA
100K-130K Annually
Junior
Cloud • Hardware • Security • Software
Our mission is to protect people and places in a privacy-sensitive way.
The Role
The Workplace Operations Lead oversees the office experience, manages employee requests, and collaborates with the Workplace Team to enhance the work environment. Responsibilities include serving as the first contact for employees, maintaining office organization and aesthetics, managing workplace programs, assisting in vendor management, and supporting operational tasks to accommodate company growth.
Summary Generated by Built In
Who We Are

Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.

 

Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.

 

Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 16 offices across three continents, 1,900+ full-time employees and 25,000+ customers across 70+ countries.

About you:

The Workplace Operations Lead is responsible for facilitating an exceptional office experience, providing operational support with a strong focus on customer service, while working in collaboration with the Workplace Team to provide and maintain a positive office environment. You are an individual who thrives in a fast paced, ever evolving environment, who possesses strong communication skills and the ability to successfully prioritize and execute tasks in alignment with the overall goals of the team. You have a growth and development mindset, know how to stay self-motivated and lead with a positive mindset.

Responsibilities:

● Serves as the first point of contact for employees, managing requests, facilitating a positive office experience.
● Contributes to and facilitates in the management of an ongoing delightful employee experience by providing operational support and maintaining the general organization and esthetic of the physical office spaces.
● Serve as Floor Warden for a designated floor (primary POC for end user requests, perform building walks to ensure compliance, assist with incoming and outgoing employees by preparing desks with cross-functional communication between several departments).
● Assists in maintaining and further enhancing the designated Workplace programs (ex: garage operations, etc).
● Support Sr. Operations Manager with management of vendors, facilities, and the Workplace Operations team.
● Perform Moves Adds & Changes as needed to support company growth.
● Other site specific duties and support may be required.

Experience and Skills:

● A passion for providing exceptional customer service through human connection and and ongoing operations support
● 2+ years of property and/or facilities operations experience
● Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively.
● Strong organizational and planning skills, ability to prioritize and manage multiple tasks, projects, and ever-changing priorities
● Strong knowledge of mechanical systems (HVAC, FLS, plumbing, etc.) is encouraged but not required

About our team:

Behind the scenes, we’re a team of computer scientists, hardware engineers and experienced founders who saw a chance to make a real impact. We’re united by the challenge of building beautiful products, designed for real people—and by our commitment to using technology responsibly. We believe keeping data private and secure is core to our safety as individuals, businesses and communities and we put great care into building systems that embody our values as people. Likewise, many of Silicon Valley’s top investors believe in us: we’re backed by Sequoia Capital, FirstRound, Meritech and Siemens (Next47).

Pay Disclosure

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

Estimated Annual Pay Range

$100,000$130,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

What the Team is Saying

Maddie Ondrejech
Jane Wang
Max Shen
Avia Weinstein
The Company
HQ: San Mateo, CA
2,000 Employees
On-site Workplace
Year Founded: 2016

What We Do

Verkada is the world’s largest cloud-based B2B physical security platform, offering a seamless blend of tech and safety. With six product lines — video security cameras, access control, environmental sensors, alarms, workplace systems, and intercoms — all integrated on one cloud platform, Verkada is designed for simplicity and scalability. Our real-time insights help organizations keep their spaces safe and comfortable while taking swift action to minimize security risks, workplace hassles, and costly inefficiencies.

Founded in 2016 and backed by over $460M in funding, we’ve grown fast, with 16 offices spread across four continents, 2,000+ employees, and 26,000+ customers in 85+ countries — including 82 of the Fortune 500.

Created by Stanford computer scientists and security experts, alongside Cisco Meraki’s co-founder and COO Hans Robertson, Verkada calls San Mateo, CA home. We also have offices in Salt Lake City, Tampa, Phoenix, Austin, London, Sydney, Taiwan, New York, Philadelphia, Toronto, Mexico City, Seattle, Tokyo, and Korea.

Why Work With Us

Verkada’s products start with safety – video security cameras, door-based access control and alarms, and extend to operations, environmental sensors, visitor and mailroom management.

All of our products can be accessed within one cloud ecosystem, bringing the intuitive and easy-to-use nature of consumer security products to the levels of scale

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Verkada Inc Offices

OnSite Workspace

At Verkada, we have a thriving onsite culture with a world-class Workplace Team committed to designing innovative spaces that spark creativity.

Typical time on-site: None
HQSan Mateo, CA
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Xinyi District
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Kraków, PL
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Tokyo, JP
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