Workplace Manager

Hinge Health is seeking a strategic and execution-focused Workplace Manager to own end-to-end in-office workplace strategy, performance, onsites programs, and delivery across our San Francisco headquarters, Montreal office, and Hub locations. This role is responsible for ensuring our physical spaces enable exceptional employee experiences, collaboration, and connection while maintaining operational excellence and fiscal discipline.

As part of the People team, you will lead the Workplace function, managing a team that delivers seamless office operations, event logistics, and service standards for Hinge Health employees. You'll balance the need to create inspiring in-person environments with smart resource management, ensuring every dollar spent drives meaningful impact on culture and productivity. This is a highly operational leadership role for someone who thrives in managing complex logistics, vendor ecosystems, and cross-functional partnerships at scale.

• End-to-End Workplace Strategy & Operations: Own the full lifecycle of workplace experience across SF, Montreal, and Hub locations — from setting the strategic vision for how our spaces enable collaboration and culture, to ensuring the day-to-day operational details are executed flawlessly. You are equally comfortable defining the "what" and "why" as you are rolling up your sleeves on the "how."

• Events & Onsites at Scale: Lead the strategy, standards, and delivery of all SF-based events and team onsites as well as signature company moments (summer & holiday parties, etc.) — building repeatable frameworks that scale while maintaining quality and fiscal discipline across 90+ events annually.

• Budget Stewardship: Own the workplace budget end-to-end — from forecasting and vendor negotiations to real-time spend management and resource reallocation — ensuring every investment ties back to employee experience and business priorities.

• Service Excellence: Define and continuously raise the bar on in-office service standards — establishing SLAs, accountability structures, and measurement systems that translate operational rigor into a best-in-class employee experience.

• Team & Cross-Functional Leadership: Build, lead, and develop a high-performing Workplace team while serving as the connective tissue across IT, Real Estate, Finance, and People Business Partners — driving alignment from strategic planning through tactical execution.

• 5–7 years of experience in workplace operations, facilities management, or office/event program management with progressive responsibility

• 2+ years of people management experience, with a demonstrated ability to lead, develop, and performance manage a team

• Proven track record of managing complex, multi-location workplace operations with significant budget ownership

• Strong vendor management and negotiation experience with the ability to build partnerships that deliver quality and value

• Excellent operational execution and project management skills — able to manage high volumes of workplace requests, concurrent events and priorities without dropping details

• Experience managing workplace programs for hybrid or distributed organizations across multiple geographies

• Background in corporate events, hospitality, or facilities management with deep knowledge of industry best practices

• Familiarity with tools such as LiquidSpace, Envoy, event management platforms, and ticketing/service desk systems

• Experience partnering with executive leadership and cross-functional teams (IT, Finance, Real Estate) in a coordination capacity

• Data-driven approach to measuring employee experience, service quality, and operational efficiency

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.

As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

• Modern life stipends: Manage your own learning and development

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].