Head of Workplace Operations

Job Summary:
We are seeking a highly organized and proactive Head of Workplace Operations to oversee and optimize our office and manufacturing facilities. This role will manage the daily operations of both environments, ensuring that our workplace is safe, efficient, and conducive to productivity. The Workplace Manager will work closely with cross-functional teams to create a seamless experience for both office-based and production staff. This is a hands-on, office-based role with occasional visits to manufacturing floors and external sites.

Key Responsibilities:

1. Facility Management:
   
• Oversee the maintenance and daily operations of both office spaces and manufacturing facilities.
• Ensure a safe, clean, and well-maintained environment in both areas, including managing repairs, preventive maintenance, and compliance with health and safety regulations.
• Work with contractors and vendors for facility-related services (cleaning, security, etc.).
2. Space Planning & Layout Optimization:
   
• Design and manage the office layout to maximize space utilization for both administrative staff and production teams.
• Ensure work areas are appropriately allocated, keeping the flow of the manufacturing process efficient while also supporting administrative functions.
• Organize and optimize common areas such as break rooms, meeting rooms, and production areas to improve collaboration and operational efficiency.
3. Health, Safety & Compliance:
   
• Ensure compliance with workplace safety regulations in both office and manufacturing environments.
• Implement and monitor safety protocols, conduct regular safety inspections, and organize training for employees on safety standards.
• Oversee the management of hazardous materials or equipment in the manufacturing environment, ensuring that all safety regulations are met.
4. Vendor & Supplier Management:
   
• Manage relationships with vendors providing facility management services (e.g., janitorial, maintenance, security).
• Ensure efficient and cost-effective delivery of these services while maintaining high quality standards.
• Oversee the procurement of office supplies, production tools, and safety equipment.
5. Budget Management & Cost Control:
   
• Develop and manage budgets for both office and manufacturing facility operations, ensuring financial efficiency.
• Control costs related to office maintenance, supplies, utilities, and equipment.
• Evaluate and implement cost-saving initiatives across both environments without compromising quality or safety.
6. Employee Experience & Engagement:
   
• Ensure the work environment promotes employee well-being, with a focus on creating a comfortable and efficient space for both office and production teams.
• Coordinate employee amenities, ergonomic assessments, and wellness programs.
• Organize workplace activities and events that foster a positive and inclusive workplace culture for both types of staff.
7. Technology & Equipment Management:
   
• Oversee the proper functioning of office technology (computers, phones, AV equipment) and manufacturing equipment.
• Work with IT and production teams to ensure that office systems and manufacturing processes are integrated and operate smoothly.
8. Sustainability & Environmental Initiatives:
   
• Implement sustainable practices in both office and manufacturing spaces, such as waste management, energy efficiency, and resource conservation.
• Promote eco-friendly initiatives, such as recycling programs, and reduce the environmental footprint of both the office and production environment.
9. Crisis Management & Emergency Response:
   
• Lead efforts to respond to emergencies such as power outages, natural disasters, or equipment breakdowns.
• Develop and implement business continuity plans, ensuring the safety and operational continuity of both the office and manufacturing facilities.

Required Qualifications:

• Bachelor’s degree in facilities management, business administration, or a related field.
• 15+ years of experience in workplace or facilities management, ideally in both office and manufacturing environments.
• Workplace experience management experience of multiple sites and teams including EHS, Facilities Maintenance & Office Management. 
• Strong knowledge of health and safety regulations, especially within manufacturing settings.
• Proven experience in managing both office and industrial spaces.
• Excellent organizational, project management, and multitasking skills.
• Strong communication skills and the ability to collaborate with various departments.
• Experience in manufacturing environments with knowledge of production processes and equipment preferred.