Workplace Manager

Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com 

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected]. For any other non-disability related questions, please reach out to our Talent Partners.

The Role:

Depop is seeking a Workplace Manager at our London office to independently lead all aspects of our office operations and create programs, projects, and events that bring our inspiring culture to life.

This role requires a strategic leader with an exceptional eye for detail, organisational skill, and a deep commitment to enhancing the employee experience. From events, to food and facilities, you’ll play a pivotal role in shaping a workspace and culture where people feel connected.

As part of Depop’s Workplace Team, a global group with expertise in building management, space design, operations, food sourcing, events, and safety. You’ll ensure our spaces reflect our values and enable our team’s best work. You’ll be a poised and decisive self-starter who uses Depop’s values and mission to drive decision-making, crafting an environment where our people feel supported and inspired every day.

Responsibilities: 

• Lead front-of-house operations, including supervising staff and ensuring a warm, welcoming environment for all employees and visitors.

• Lead and shape the workplace experience, ensuring events and activities are thoughtfully planned and executed to cultivate an engaging and dynamic environment for employees (including coordinating space bookings, and ensuring rooms are set up with the appropriate layout, signage, and materials in advance.)

• Contribute ideas to evolve our workplace experience, aligning with our culture

• Oversee Depop’s food programming, monitoring product consumption and rotation, collaborating with vendors to ensure timely and food-safe execution of service.

• Support budgeting and purchasing decisions, sharing responsibility for maintaining a budget, building strong relationships with suppliers and vendors, and making thoughtful, cost-effective purchases.

• Build and maintain internal documentation, including internet pages, tickets, processes, and templates, with guidance from management to ensure consistency and ease of use.

• Champion and organise our culture, contributing your voice to the development and execution of workplace initiatives that reflect and promote our values.

• Build and manage relationships with leadership, collaborating to articulate future plans and implement policies

• Support office operations, including cleaning, security, and other facility services, building management, and external service providers.

Requirements: 

• Ability to work 4 days a week in office

• Previous exposure to workplace experience, operations, facilities management, ideally in a fast-paced and growth-oriented company.

• Previous experience leading and implementing workplace programs, events, food programs and initiatives that improve employee engagement and foster a positive workplace culture.

• Exceptional organisational skills and a true multi-tasker mentality, able to manage several projects simultaneously without compromising quality or deadlines.

• Proven ability to think strategically, with a keen eye for process improvement, operational efficiency, and resource management.

• Excellent communication and collaboration skills, with a track record of engaging and influencing diverse stakeholders

• A proactive, solution-oriented approach to problem-solving, with a strong ability to inspire change and improvements within the workplace.

Additional Information

Health + Mental Wellbeing

• PMI and cash plan healthcare access with Bupa

• Subsidised counselling and coaching with Self Space

• Cycle to Work scheme with options from Evans or the Green Commute Initiative

• Employee Assistance Programme (EAP) for 24/7 confidential support

• Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

• 25 days annual leave with option to carry over up to 5 days

• 1 company-wide day off per quarter

• Impact hours: Up to 2 days additional paid leave per year for volunteering

• Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.

• Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

• All offices are dog-friendly

• Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

• 18 weeks of paid parental leave for full-time regular employees

• IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

• Budgets for conferences, learning subscriptions, and more

• Mentorship and programmes to upskill employees

Your Future:

• Life Insurance (financial compensation of 3x your salary)

• Pension matching up to 6% of qualifying earnings

Depop Extras:

• Employees enjoy free shipping on their Depop sales within the UK.

• Special milestones are celebrated with gifts and rewards!