Workplace Manager

About G2 - The Company

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.

Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About the role
The Workplace Manager in G2 Bengaluru is responsible for overseeing daily operations of the office to ensure a seamless office experience for the employees in India. This individual will work closely with the Senior Manager, Employee Success and the Global Employee Experience team to implement best practices in office management and foster an engaging workplace culture. This is an onsite role with 5 days work from office. The main responsibilities will include:

1. Office management: The individual will be responsible for working with the infrastructure service provider to ensure smooth running of the office.

2. Event coordination: The second focus will be to partner with the business teams and coordinate G2 India’s flagship events, such as the Mid-Year Meetup and G2 Live events, while also overseeing the execution of employee milestones like anniversary gifts and onboarding logistics for new hires.

3. Operations optimization: Work with global teams to continuously optimize processes and identify areas of improvement

4. Vendor management: The individual will manage vendor identification, negotiations and relationships for any employee requirements, support employee engagement activities, and manage budgeting for these initiatives to enhance the overall office experience

The ideal candidate will possess interpersonal communication skills, demonstrate organizational navigation skills with attention to detail, and possess the ability to manage multiple tasks autonomously and effectively. It's an in office role and the Workplace Manager has to provide coverage across shifts.

Responsible Area: G2 India office operations -40%

• Ensure smooth day-to-day office operations, including supplies, and visitor management.

• Oversee and coordinate with the Indique to ensure compliance and operational efficiency.

• Monitor and ensure maintenance of the G2office infrastructure as per agreements and the legal requirements.

• Provide efficient administrative support to leadership and employees by handling all administrative requests within 24 hours.

• Budget management for office related expenses and recommend adjustments based on previous year’s spending patterns and anticipated requirements

• Drive best practices in office management

Responsibility Area: Employee engagement events & G2 event planning/execution support-40%

• Plan and execute monthly /quarterly employee engagement activities/APAC All hands to foster a positive workplace culture.

• Take complete ownership of organizing G2 India Annual corporate meetups and support the Revenue team with G2-Live.

• Drive ERG and community events in the region to strengthen the unique G2 Culture in APAC.

• Coordinate the regional execution of employee milestones, including managing anniversary gifts, mementos, and new joiner swags.

• Oversee onboarding logistics such as ID card issuance, visiting cards, and other essentials to ensure a smooth onboarding experience for new joiners.

Responsibility Area: Process optimization and drive projects and Vendor management-20%

• Review and assess current administrative office processes to identify opportunities for improvement and efficiency and be consistent with other regional offices.

• Develop and implement streamlined procedures for visitor management, vendor management, office infrastructure organization.

• Document all processes and policies on the Bangalore office Confluence page, ensuring they are regularly updated for accessibility and accuracy.

• Own and manage the Bangalore office Slack channel, acting as the primary point of contact for addressing and resolving office-related requests.

• Drive ad-hoc initiatives / projects as may be necessary from time to time.

• Manage relationships with external vendors and service providers to maintain quality standards

• Investigate and leverage AI or automation to enhance operational speed and drive productivity gains..

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• 1-5 years of experience in office management, event coordination, or similar roles.

• Bachelor’s degree in Business Administration or a related field.

• Strong organizational and multitasking skills with attention to detail.

• Ability to work independently and take initiative in a fast-paced environment.

• Proficiency in G Suite and familiarity with office management software/tools.

• Entrepreneurial spirit with a passion to question status quo and drive continuous improvement and create effective solutions

• Working knowledge of local and regional laws, regulations and best practices in office management

• Prior experience in a startup or high growth company.

• Proficient with G Suite and Google platform (Gmail, Calendar, Drive, Sheets, Slides),AI fluency

• Prior experience in managing events
  

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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