Workplace Manager (FTC 12 months)

Reposted 11 Days Ago
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San Sebastián, Guipúzcoa, País Vasco, ESP
In-Office
Mid level
Cloud • Software • Transportation
The Role
The Workplace Manager supports onboarding, reception duties, manages partners, oversees communal spaces, fosters company culture, and handles health and safety topics in a fast-paced environment.
Summary Generated by Built In

Workplace Manager (FTC 12 months)

About Optibus:

Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. As the first unicorn in public transportation technology, Optibus is driving the modernization of mass transit to make it the preferred choice for cities and passengers alike.

About the position

As a Workplace Manager, you will be part of a small cross-functional People and Office Operations team where you will cover for a key employee on maternity leave - all while being part of a high growth SaaS scale-up, on a mission to redefine the future of mass transit. This is a unique opportunity to join a highly collaborative and inclusive team where you can have an impact across the entire region.

This role will be office-based, with 5 days per week in a San Sebastian office, for a duration of 12 months.

Responsibilities:

  • You will be the first point of contact for all employees and will collaborate with the people team to support onboarding (preparing a security card, health & safety, adding to the relevant Slack channels, etc.)
  • Reception duties –you will be responsible for managing the reception area and ensure that all guests are properly received, identified, and directed to the appropriate contacts in the office.
  • You will manage internal and external partners (property management, suppliers, service providers, tradesmen, etc.)
  • You will be in charge of our communal spaces and order management (snacks, drinks, office supplies, Optibus swag)
  • You will collaborate on growing and maintaining a company culture based on humility, inclusion and belonging while taking care of appreciation initiatives (birthdays, anniversaries)
  • You will collaborate with cross-functional teams and local leadership on planning and organising company happy hours, gatherings, events/parties, meetings and off-sites
  • You are the point of contact and will take the lead on health and safety topics
  • You have proven experience as an office/workplace manager or in an equivalent role in a fast-growing company
  • You’re comfortable to be present in the office 5 days each week; we have client meetings on-site and many people in our team are working from the office regularly
  • Reliability and discretion: you will be around sensitive information
  • Strong communication and relationship-building skills
  • Excellent computer skills, including a high degree of proficiency in Microsoft office or equivalent. 
  • You are a high performer who thrives in a fast-pace environment
  • You are collaborative, humble and a problem-solver
  • Please submit your CV in English for consideration.
  • Fluency in English, Spanish (other European languages are a very strong plus!).

Optibus is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualised support during the hiring process.

Interview process: 

  • Initial screening with Hiring Manager (30 mins)
  • Panel interview with Hiring Manager, Senior Workplace Manager and HRBP (45 mins)
  • Call with On-site San Sebastian office team member
  • References
  • Offer

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The Company
HQ: New York, NY
312 Employees
Year Founded: 2014

What We Do

Optibus’ vision is to be the modern operating system for mass transportation. Optibus is an end-to-end, cross-functional software platform for transportation planning, scheduling, rostering, and operations. Founded in 2014, transportation agencies and operators in over 5,000 cities worldwide trust Optibus to increase efficiency and ridership, improve service quality, promote transportation equity, reduce emissions and costs, and modernize their operations. Our platform enables operators and agencies to plan and analyze better routes, schedules, rosters, and much more. Optibus is a cloud-native solution powered by artificial intelligence (AI) and advanced optimization algorithms that are revolutionizing the transportation industry across the globe. Optibus has been recognized as a technology pioneer by the World Economic Forum for its role in transforming the transportation industry, promoting equity, sustainability, and smart cities.

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