JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Role: The purpose of this role is to deliver Administration & Logistic support in the mailroom and enhancing face to face employee experience working with the workplace coordinators managing all aspect of the bookings and events and visitors.
Duties & responsibilities
- Delivery of key on- site administration services for all major IAG offices across AU & NZ.
- Build strong relationships with all stakeholders, respond to feedback, assist in the co-ordination and delivery of day to day running of office premises
- Organize catering services for meetings, events, and workplace functions
- Liaise with IT team to coordinate audiovisual assistance and technical support for meetings
- Delivery of a high-quality service including mail receipt, identification, processing and distribution
- Drive digital influence within all departments Such as (NRMA, TNT and AU Post), providing the option of scanning all incoming mail/cheques to a digital mailbox and maximising the digital distribution of the maximum types of correspondence.
- Assist with the processing and coordination of claims-related documentation by accurately sorting, distributing, and tracking claim forms, supporting evidence, and correspondence between relevant departments, insurance providers.
- Conduct regular floor walks to ensure all workspaces are fully operational and meet workplace standards
- Secure destruction of scanned correspondence and storage in the manner required by record management regulations.
- Organize and schedule courier services for outgoing mail and packages
- Redirect PO box correspondence to the appropriate centres
- Handle legal documents with care, ensuring proper filing and routing
- Track and investigate lost items in transit, coordinating with carriers as needed
- Support other functions as appropriate (IE backfill of roles, systems support, invoicing etc)
- Process coffee invoices and financial administration
- Perform physical tasks that may include lifting objects up to 15kg, such as moving boxes, equipment, or furniture as required.
- Adhere to safety guidelines and protocols when handling and moving objects to ensure personal safety and prevent damage to property.
- Well-developed interpersonal skills and ability to manage relationships with key stakeholders, including managing expectations (essential)
- Well-developed time management and project management skills, ability to meet deadlines and coordinate others to meet key milestones (essential)
- Previous experience in a corporate environment
- Strong Customer Service focus
- Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and email functions Intermediate/Advance Word, Excel, PowerPoint skills
- Mail function experience
- Evidence of problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
- Strong communicator – Good presentation skills and possesses strong verbal & written communication skills, also an active listener
- Passion for quality – has an eye for detail to make sure the best delivery of services
Benefits:
- 18 weeks paid parental leave for Primary Carer after 6 months of service
Private Health Insurance Discounts
Gym & Wellbeing Discounts
Employee assistance program
Health & Beauty Discounts
Novated Lease for EV Cars
‘You Days’ – 2 extra leave days
Apply now and quote ABREQ516840
Location:
On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Skills Required
- Well-developed interpersonal skills and ability to manage stakeholder relationships
- Time management and project coordination skills to meet deadlines and coordinate others
- Previous experience in a corporate environment
- Strong customer service focus
- PC literacy including internet and email functions; Intermediate/Advanced Microsoft Word, Excel, PowerPoint skills
- Mail function experience (processing, distribution, tracking)
- Problem-solving ability and capacity to handle ambiguity
- Strong verbal and written communication and presentation skills; active listening
- Attention to detail and passion for quality
- Ability to perform physical tasks, including lifting up to 15kg, following safety guidelines
JLL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
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Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
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Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.
JLL Insights
What We Do
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
