The Workplace Experience Manager will be reporting to a Facilities Director. He/She will lead, assist, and plan for the Facilities Team (Workplace Experience Team) to perform essential functions as follows:
Leadership Role
A Workplace experience manager typically holds a leadership position within the Facilities (Workplace Experience) department. They are responsible for overseeing a team of Facilities professionals, providing guidance, direction, and support to ensure the team meets its goals and objectives.
Problem-Solving
The Workplace Experience Manager is tasked to solve issues and challenges that arise during the operations of the site
Training and Development
They may be responsible for training new team members, as well as providing ongoing development opportunities to enhance the skills and capabilities of the Facilities Team
Performance Management
Workplace Experience Manager typically play a role in performance management, including setting performance goals, conducting performance evaluations, and providing feedback and coaching to team members.
Responsible for maintenance of workplace infrastructure including operation & maintenance of office equipment.
Responsible for preparation of the budget, controls and ensures efficient utilization of the budget.
Responsible for all travel, logistics and arrangements for guests and vehicle utilization and their maintenance.
To ensure effective control and regular monitoring of all the workplace-related expenses and report the same to head of the department.
Prepare documents for all technical and admin related procedures and ensure the same is strictly followed.
Ensure that the statutory requirements related to the workplace functions are complied with.
Carry out any other work as and when assigned by HOD.
To ensure that the Facility is kept and maintained to the world standards, no failures on electro- mechanical services and other maintenance services.
To provide guidance to workplace supervisors and associates
To ensure that the workplace is clean and ensure resolution to day-to-day issues.
To ensure timely food arrangement, strict monitoring & vigil for better food management in the pantry
Ensure smooth functioning of the operations & close monitoring of vehicle utilization.
Ensure legal compliance related to transport and safety of staff.
Developing stable and reliable vendors constantly keeping in view the cost and quality factors. Purchase of office automation equipment, consumables, stationery, etc.
Responsible for maximizing the overall operational and financial performance to deliver planned results including process development and budgeting of workplace expenses.
Take feedback from the internal customers and ensure maximization of satisfaction.
Interface with procurement in evaluation of facility related contracts. • Interface with legal for statutory compliance.
Forecasting of monthly budgets/projections for technical and administrative expenses, creating daily/monthly MIS and constant monitoring of administrative expenses and cost alignments
Access control system management and structured cabling management
Requirements:
Must be amenable to work 100% onsite in SM Sta Rosa
Must be amenable to work on a fixed night schedule
At least 5 years or related experience, 3 years of leadership experience in the same field.
Preferably with certification on OHS and pollution control
Facilities and Project Management
Quantity and Quality Surveying
Financials, Procurement and Contract Management
Skills Required
- Must be amenable to work 100% onsite in SM Sta Rosa
- Must be amenable to work on a fixed night schedule
- At least 5 years related experience
- At least 3 years leadership experience in the same field
- Preferably certification on OHS and pollution control
- Facilities and Project Management experience
- Quantity and Quality Surveying
- Financials, Procurement and Contract Management experience
Afni, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Afni, Inc. and has not been reviewed or approved by Afni, Inc..
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Strong & Reliable Incentives — Incentive programs (performance-based and referral) are available in many roles and can add to earnings when targets are met. The pay-and-bonus structure is described as a positive aspect in certain positions.
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Leave & Time Off Breadth — Paid time off for holidays and vacations is part of the package. Training periods also include additional holiday time, indicating a defined time-off offering.
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Wellbeing & Lifestyle Benefits — Tuition reimbursement up to $5,250, a casual “Dress for Your Day” policy, and on-site events provide added non-cash value. Full-time schedules and referral rewards are also positioned as perks.
Afni, Inc. Insights
What We Do
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.
