As our next Workplace Experience Lead, you’ll sit at the centre of how our people experience Checkatrade day-to-day - shaping an environment where teams feel energised, supported and set up to do their best work.
You’ll own how our offices feel, function and evolve, balancing seamless operations with initiatives that genuinely improve culture, connection and productivity. You’ll partner across the business to make sure our workplace isn’t just well-run, but something people actively enjoy being part of.
Forget long lists, here’s what you’ll actually spend your time on:
Owning the day-to-day running of our London HQ and overseeing our Lakeside office, making sure everything just works without friction
Creating an environment where people want to be - from the look and feel of the space to the little details that make a difference
Planning and delivering internal events, socials and moments that bring people together and build culture
Working with vendors (cleaning, catering, building management, security) to keep standards high and operations smooth
Managing office logistics like seating, supplies, deliveries and general day-to-day needs across the business
Leading on health & safety across both sites, making sure everything is compliant, safe and well managed
Owning our fleet operations, making sure everything runs smoothly for employees using company cars
Spotting opportunities to improve how we do things and actually implementing them - not just talking about them
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
Experience in Workplace Experience, Office Management or Facilities within a fast-paced or scaling environment
Strong organisational skills and the ability to juggle multiple priorities without things slipping
Confidence working across different teams and building relationships at all levels
A proactive mindset - you spot problems early and fix them before they become issues
A good understanding of health & safety requirements (IOSH/NEBOSH a bonus, not essential)
A hands-on attitude - someone who’s happy getting stuck in as well as thinking about improvements
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus or commission (role dependent)
Employee Share Program
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more!
How we’ll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st Stage interview focused on your experience and how you operate day-to-day with our Senior Business Operations Manager
Final interview exploring your approach to workplace experience, problem-solving and stakeholder management with our Chief People Officer
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
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What We Do
Checkatrade is one of the UK’s top online marketplaces for home improvements and repairs. Our mission is to be the trusted foundation of every home by connecting people with trades and tools to make home improvements easy – because we believe safe and happy homes improve lives, support livelihoods, and build communities. From our humble beginnings in 1998 to becoming a national household name, we’re on an exciting journey. For more than 25 years Checkatrade has stood for reputation and raising standards – whether that is for our trade members, consumers, or our colleagues. We think big and are passionate about changing the face of home improvements and repairs. Today, we are a modern online marketplace and a force for good. We strive every day to support people to improve their homes and we don’t settle for the status quo – we are evolving, innovating, and growing. With generous investment from private equity partners Brookfield, we have an ambitious growth plan and a robust roadmap to get there. Led by our values – Be All In, Always Customer Obsessed, Get It Done, Be Bold, and Do The Right Thing – we are 500 high-performing individuals working across the UK, with high-spec offices in London and Portsmouth. We are here to be the best and inspire others to do the same, and to get there we need exceptionally talented, bright, and driven people – so if that sounds like you, you couldn’t join at a better time!
