The Role
Manage day-to-day onsite workplace operations at the Tennozu office, including guest services, onboarding, vendor and facilities management, office administration, safety/compliance programs, and event coordination to ensure a safe, efficient, and welcoming work environment.
Summary Generated by Built In
Our Mission:
Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see it happen. In 2019, we joined forces with Honda as their first startup acquisition, and now we’re expanding our vision into building the future of connected vehicles for millions of people around the world.
Why Drivemode:
Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to a crucial mission that revolutionizes the way people engage with vehicles, addressing both business needs and the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the automotive market.
About the Role:
We are looking for a skilled Workplace Experience Coordinator to manage the facility and onsite day-to-day operations at our Tennozu office. Working onsite 5 days a week, you will ensure our workplace runs efficiently and safely to support all business activities. This role requires a balance of strong administrative management - such as handling vendor relationships, office budgets, and safety compliance - and providing a supportive, organized environment for our onsite team.
About the Role:
We are looking for a skilled Workplace Experience Coordinator to manage the facility and onsite day-to-day operations at our Tennozu office. Working onsite 5 days a week, you will ensure our workplace runs efficiently and safely to support all business activities. This role requires a balance of strong administrative management - such as handling vendor relationships, office budgets, and safety compliance - and providing a supportive, organized environment for our onsite team.
What you will do:
- Guest Services & Employee Support
Act as the welcoming face of the company, greeting and assisting visitors, clients, and candidates.
Deliver exceptional internal customer service, proactively identifying and addressing daily employee needs.
Support the onboarding process for new hires, ensuring they feel welcomed and set up for success from day one.
Coordinate internal events and seasonal office activities to foster a positive workplace community. - Office Operations & Administration
Manage daily office workflows, including phone redirection, calendar scheduling, and mail/package logistics.
Maintain organized filing systems, digital records, and general documentation.
Monitor and manage office supplies inventory, ensuring all stations are fully stocked and organized.
Manage security card inventory, and work with building security companies as needed.
Provide high-level administrative support for executive activities, including quarterly board member meetings. - Facility & Vendor Management
Handle office expenditures and manage critical office contracts (rent, utilities, and corporate services).
Manage vendor relationships (cleaning, catering, maintenance, etc.) to ensure high service standards.
Manage and optimize office layout, furniture, and equipment to support company growth.
Collaborate closely with the Honda facility onsite team for seamless building operations.
Maintain office safety, health, and compliance programs, including emergency preparedness and disaster readiness.
What we are looking for:
- Experience: 5+ years of experience in workplace services, office management, facilities, or high-level administrative support within a fast-paced environment.
- Mindset: A genuine passion for hospitality, operational excellence, and creating a smooth, welcoming workplace environment.
- Skills: Strong organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines independently.
- Communication: Exceptional interpersonal skills with Business-level English and Fluent/Native Japanese (both written and spoken) to communicate effectively with diverse stakeholders.
Nice to Have:
- Background in the hospitality, guest services, or airline industry.
- Bachelor’s degree or equivalent.
- Proficiency with modern workplace tools (Google Workspace, Slack, and Microsoft Office).
- Professional Certifications (Highly preferred):
- Health Supervisor License (第二種衛生管理者)
- Fire and Disaster Prevention Manager License (防火防災管理者)
- First Aid / AED / CPR Certification
Skills Required
- 5+ years of experience in workplace services, office management, facilities, or high-level administrative support within a fast-paced environment.
- Work onsite 5 days a week at the Tennozu office.
- Business-level English (written and spoken).
- Fluent/Native Japanese (written and spoken).
- Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines independently.
- Experience managing vendors, office budgets, contracts, and facilities operations.
- Background in the hospitality, guest services, or airline industry.
- Bachelor's degree or equivalent.
- Proficiency with modern workplace tools (Google Workspace, Slack, Microsoft Office).
- Health Supervisor License (第二種衛生管理者).
- Fire and Disaster Prevention Manager License (防火防災管理者).
- First Aid / AED / CPR Certification.
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The Company
What We Do
Drivemode enables smarter, safer, connected driving in any vehicle. Drivemode was founded in 2014 by entrepreneurs from Zipcar and Tesla Motors who set out to fundamentally change the way consumers use technology in the car. Drivemode offers a mobile-based connected car platform through a consumer-facing Android app, driver assistance and analytics for fleet managers, and a bring-your-own-device connected car solution for automakers. The Drivemode app transforms a user’s phone into a car’s central computing device allowing voice-to-text messaging, music player overlay on navigation, “Do Not Disturb” mode, message auto-reply, and personalized travel recommendations. The Drivemode app has an automotive-grade interface designed and developed to adhere to National Highway Traffic Safety Administration safety guidelines for driving apps. Drivemode has raised $9.2M from industry leaders. Learn more at https://drivemode.com or download Drivemode at bit.ly/getdrivemode.
