We build a welcoming workplace in our Vitória office, so you will play a key role in supporting daily operations and engagement actions that inspire our office team. We are looking for an enthusiastic professional with a positive, proactive attitude. You should be eager to learn, solutions-oriented, and ready to help our workplace run flawlessly every day.
What you'll do:
- Manage all internal and external visitors, ensuring they receive a warm, friendly welcome and a high level of service upon arrival.
- Act as the primary on-site contact for office employees regarding daily workplace needs.
- Assist with the routine purchase, procurement, and inventory tracking of office supplies.
- Coordinate food, beverage, snacks, and daily necessary items for the office kitchen and common areas.
- Manage meeting rooms and the conference area to ensure they are tidy and fully functional.
- Provide hands-on logistical and administrative support for both on-site and virtual company events.
- Help monitor daily office maintenance, supervise local vendor visits, and report facility issues.
- Help organize receipts and invoices to create expense reports that support the area's budget process.
- Assist with routine administrative tasks, including courier packages, post, and travel or taxi bookings.
Who you are:
- A Bachelor’s degree (or currently studying toward one) in Administration, HR, Hospitality, or a comparable field.
- Professional experience in hospitality, service, reception, or office administration.
- A natural instinct for providing great customer service and a passion for making things happen.
- A driven, positive, and “people person”; attitude with an eye for detail.
- A global mindset to successfully work with and engage a diverse, distributed team.
- Good foundational ability in Microsoft Office (Word, Excel, PPT) and Google Suite (Gmail, Calendar, Sheets, Docs).
- Creative, hard-working, and never reluctant to roll up your sleeves to get things done.
- The ability to adapt quickly and handle multiple tasks simultaneously in a fast-paced environment.
- Fluent communication skills in English, both verbal and written.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
Skills Required
- Bachelor's degree or currently studying in Administration, HR, Hospitality, or comparable field
- Professional experience in hospitality, service, reception, or office administration
- Fluent communication skills in English, verbal and written
Trustly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustly and has not been reviewed or approved by Trustly.
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Parental & Family Support — Gender‑neutral paid parental leave in North America is positioned as a strong part of the package. The offering is presented as a meaningful support for families.
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Leave & Time Off Breadth — Generous PTO is consistently highlighted across U.S. benefit descriptions. Time off availability is portrayed as a notable component of the total package.
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Equity Value & Accessibility — Equity and stock programs, including equity grants and in some cases an ESPP, are emphasized as part of total rewards. These elements are described as lifting overall compensation perceptions when base‑pay views vary.
Trustly Insights
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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