Workplace Experience Coordinator

Department overview:

The Workplace Coordinator plays a key role in creating and maintaining a welcoming and well-organized office environment for the Office of the CEO and PlayStation Studios. This individual will be responsible for ensuring that office visitors and staff have a positive experience through efficient office management, hospitality services, and liaison duties between departments. This role requires you to be on-site 5-days a week.

What you will do

• Visitor Management: Meet and greet visitors, ensuring they are welcomed and directed appropriately.
• Refreshments & Snacks: Prepare and serve refreshments to guests, as needed, and monitor office refreshments and snacks. Regularly restock supplies to meet the needs of the office.
• Weekly Orders: Order and arrange fresh fruit and flowers weekly to enhance the office environment.
• Coffee Station Maintenance: Ensure the coffee machine is maintained and stocked with related supplies such as coffee, sugar, milk, etc.
• Catering Coordination: Organize catering services for meetings and on-site events, ensuring all food and beverages are served as planned.
• Vendor Management: Build and maintain positive relationships with office vendors, ensuring timely delivery of products and services.
• Event Support: Assist with pre-event setup and post-event cleanup to ensure smooth operations.
• IT Liaison: Collaborate with the IT department for any technical issues that arise on the day of events or meetings.
• Facilities Coordination: Work with the Facilities team to manage artwork, displays, and general office upkeep, ensuring the workspace is aesthetically pleasing and functional.
• Maintenance Reporting: Identify and report any maintenance issues to the appropriate departments to ensure timely resolution.
• Office Cleanliness: Ensure communal areas such as meeting rooms, kitchens, and lounge spaces are kept neat, orderly, and presentable at all times.
• Delivery Management: Manage deliveries, including receiving packages and removing packaging to maintain an organized space.

Working Conditions

• This role requires the individual to be present in the office during core business hours.
• May require some flexibility for early morning or late evening event support.

Who you are

• Proven experience in an office support or hospitality role is preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent interpersonal and communication skills.
• Proactive and able to work independently, as well as part of a team.
• Basic understanding of office equipment and systems (IT, coffee machines, etc.).
• Familiarity with vendor management and event coordination is an advantage.

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