Workplace Experience Coordinator

| Somerville, MA, USA
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To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Formlabs prides itself on technological innovation in the 3D printing space - but we're just as focused on making our offices fun & exciting. As we grow, so does the complexity of juggling all the people, events, food, and 3D printers - we need you to help us keep it running smoothly and keep our Formlings & guests happy! As the first point of contact for all guests, vendors and employees, you will ensure that everyone feels welcome from the first moment they step into our office. If you’re excited to show off your hospitality and organizational skills while contributing to a fast-growing tech company, we want you as our Workplace Experience Coordinator!

The Job

  • Campus & Office Management
    • Greet visitors and candidates, ensuring they feel welcome in our space
    • Ticket & task management (through JIRA) - responding to employee requests & inquires as they arise
    • Increasing employee self-service through knowledge-base management and development
    • Daily in-office support - being flexible to assist with an ever-changing variety of business needs
    • Ensure that Formlings have the supplies (and snacks) necessary to be successful in their roles 
  • Event Planning & Execution
    • Plan, support and manage events both in-office in Somerville, as well as larger events in the Greater Boston area - including local customer events, Hackathon, Summer Camp, and more!
  • Support People programs
    • Assist with onboarding new hires, and being their guide in our physical space
    • Partner with Recruiting for events related to talent branding in Somerville/Boston
  • Flexibility to take on other projects as needed pertaining to office changes, upgrades, and new business needs

You

  • Have a strong attention to detail, organization, and punctuality
  • Self-motivator with strong organizational and intrapersonal skills
  • Familiar with G-Suite products, MS Office (Excel fluency required) and comfortable learning new systems 
  • Excited to anticipate and help with the needs of visitors and provide superb service
  • Passion for tackling issues in the moment and anticipating future needs
  • Have a creative and outgoing nature, and a get-it-done mindset
  • Ability to lift 40 lbs and comfortable walking between both offices as needed
  • Self-motivated and resourceful, with the proven ability to multitask and operate successfully under tight deadlines and time pressures
  • You're not afraid to tackle a challenge by yourself, but love collaboration and creative thinking

Our Perks & Benefits:

  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • Low cost fund options in our 401K and access to advisors 
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Google CloudServices
    • IllustratorDesign
    • PhotoshopDesign
    • SolidWorksDesign
    • AsanaManagement
    • Google DriveManagement
    • JIRAManagement
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Formlabs

What’s the vibe like in the office?

Culture is extremely important at Formlabs. With now over 400 people combined in our Boston and Berlin offices, the goal is to “keep Formlabs weird,” which is really just a fun way of saying, “let’s keep things interesting.” Since we are trailblazing the way for a new era of low-cost manufacturing, keeping things interesting isn’t too difficult!

Formlabs

Formlabs

What projects are you most excited about?

Everything we produce is an ongoing project. A big focus for us has always been to relentlessly improve upon our existing products. We release regular updates to our software, printer and materials - keep an eye on our blog to see all the exciting things we have planned for the coming year!

Formlabs

Formlabs

How does the company support your career growth?

Everything Formlabs is doing and creating has never been done before. We are a work-in-progress organization with a lot of space for growth. We seek to cultivate an environment where individuals can contribute their own new ideas and participate in the evolution of the company.

Formlabs

Formlabs

What is your vision for the company?

We're committed to bringing powerful and accessible fabrication tools into the creative hands of professionals around the world.

Formlabs

Formlabs

What are some social events your company does?

We regularly have people organizing everything from whiskey tastings to ice climbing. The interest-diversity here is vast and people are quick to jump in and learn something new. Just to name a few of our internal “clubs," we have Booklabs, Filmlabs, Whiskeylabs, ping pong tournaments, Fitness Bootcamp, yoga, Ragnar, summer camps, hackathons . . .

Formlabs

Formlabs

What are Formlabs Perks + Benefits

Formlabs Benefits Overview

We invest in our people. That's why we provide flexible vacation, generous premium coverage for medical, dental, and vision plans, paid parental leave, commuter benefits, and unlimited 3D prints. We are committed to offering a holistic benefit package to support you inside and outside the office.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
We have catered Lunch available on Mondays Wednesdays and Friday
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Catered lunches 3x per week, unlimited snacks, office pets, 100% healthcare coverage, regular presentations and technical talks, Form Clubs for anything and everything you can imagine Coffeelabs, Beerlabs, Paintlabs, Gamelabs, Booklabs, the list goes on. A culture that welcomes you into your FormFamily from Day One.

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