Workplace Experience Coordinator - Contractor

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce is looking for a part-time Workplace Experience Coordinator to deliver a welcoming and memorable experience for all visitors and employees at our office. This 6 month contract role will be in-office and support our upcoming move to the Domain as well various workplace programs.

Reporting to the Manager of Global Real Estate & Office Experience, you’ll be instrumental in creating a positive, inclusive atmosphere, fostering strong first impressions, and supporting our workplace experiences while embodying our core values of “Stronger Together” and “Customer Compass.” 

What You’ll Do:

• Create an amazing office experience by fostering a warm and welcoming environment for employees and guests

• Support daily office operations by managing deliveries, the mailroom, kitchen supplies, and general office upkeep, ensuring everything is neat and ready to inspire

• Assist with our upcoming move to the Domain and own access badge distribution

• Maintain vendor relationships to ensure high-quality service while building and maintaining strong working relationships

• Oversee conference room bookings, event space planning and room setup for company events and meetings.

• Coordination of office, regional and community events—bringing our culture to life through engaging experiences

• Step in with ad-hoc tasks and projects as needed 

Who You Are:

• 1-2 years of experience in hospitality, customer service, or office management; event planning experience is a plus

• Proficient in Gmail, Google Docs, and other common workplace tools

• Strong emotional intelligence (EQ) and relationship-building skills at all organizational levels

• Passionate about delivering outstanding customer service and enhancing the employee experience

• Detail-oriented with excellent verbal and written communication skills

• Creative problem-solver with good judgment and the ability to adapt to the changing needs of the workplace

• Energized by working with people and excited to play a central role in shaping BigCommerce’s culture

• Demonstrates strong judgment and maintains confidentiality

• Flexible and open to adjust working hours

#LI-LP1

(Pay Transparency Range: $20.00-$25.00 per hour)

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.
BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.