Workplace Experience Associate, Vault

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 2,200 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

We're looking for a Workplace Operations Associate who will work the PM shift schedule of Monday - Friday from 2pm-10:30pm, by assisting the company with maintaining an organized, functional, and secure warehouse and building.

You will report to the Workplace Manager at our New Castle, DE Vault office.

Who You Are:

• Team player with strong communication and interpersonal skills.

• Organized, problem solver, flexible and able to prioritize.

• General knowledge of facilities maintenance.

• Able to assemble furniture.

• Set up and tear down events.

• Detail-oriented with the ability to multitask.

• Must have basic computer skills and comfortable using Google products (Gmail/Google Docs/Google Sheets/Sites)

What You’ll Do:

• Assist existing staff to perform various general building maintenance and custodial tasks.

• Track and maintain inventory of kitchen and office supplies. 

• Coordinate and escort outside services and vendors to complete onsite repairs, maintenance, and janitorial tasks.

• Monitor progress of ongoing facility-related projects and repairs.

• Move boxes, pallets, equipment, and other items as needed.

• Assemble, install, and move furniture, including storage racks.

• Respond to tickets and requests from other departments.

• Be able to identify safety risks such as spills and tripping hazards. 

• Able to perform special job assignments outside the normal work scope.  

• This role requires the ability to work some occasional overtime, including mornings and evenings, as needed.

Bonus Skills:

• Knowledge of Jira is a plus

• Having basic knowledge of plumbing, electrical, carpentry, HVAC a plus

Physical Requirements:

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.

• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.

• Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, or other machinery.

• Hand Use: Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches.

• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.

• Lifting and Carrying: Ability to lift, carry, and move materials up to 75+ pounds, with employee help or with proper equipment.

• Sitting or Standing: Ability to sit or stand for extended periods of time.

• Temperature and Humidity: Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity.

• Walking: Ability to walk for long periods.

Hourly Range: 

The reasonable estimated hourly range for this position is $20-23. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All full-time employees are eligible for paid vacation

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.