Working Student (m/f/d) Complaint Management

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.

We are looking for YOU as a Working Student (m/f/d) Complaint Management for our location in Garching.

These challenges await you:

• Support claim and reject analysis procedure and customer communication

• Analysis / Claim documentation and 8D report preparation for customer(s)

• Support of the department's quality system (Internal audits, IATF, TISAX)

• Process support in the area of site quality management (Audit preparation, Calibration, 5S/Gemba)

• Support in projects (e.g., evaluations, presentations, and documentation)

You inspire us with that:

• Knowledge of automotive quality tools (5WHY, ISIKAWA, FTA, PDCA, 8D etc.)

• Communication skills Customer required for communication with OEM(s)

• Quality oriented thinking and experience in the area. Customer orinetation

• Proficient in Google tools (Gmail, Google Sheets, Google Slides, etc.)

• Very good English Skills

• High level of proactivity and structured work approach

• Good to have: Driver's license

Why Valeo?

At VALEO we firmly believe that great technologies come from passion.

• 💶 Compensation package. Performance-related salary components and company pension scheme (allowance).

• 💹 Career development. Scope to develop your own ideas and professional and personal development opportunities worldwide.

• 💚 Benefits. Allowances for sports, health, pension scheme, canteen, JobRad, regular employee events and social support for a family-friendly environment.

• 🌎 Flexibility. Working models that harmonize your professional and private life.

• 🍀Work environment. Flat hierarchies and modern working methods provide you with an innovative working environment.

• 🚙 The future. We work together on the mobility trends of tomorrow.

Good to know:

• Your contact person: Agnieszka Tanotra; [email protected]

• For data protection reasons, please submit your application documents exclusively online via the application portal on our website

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Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com