Job Description:
The Working Party team contributes as a key stakeholder of the Customer Care Centre in the resolution of major repair related topics to better support, satisfy and retain our Customer. The technical expertise and advice will be used to enable the best possible solution for the customers to provide an end-to-end solution in China region.
Main accountabilities of the job holder:
Manage the Working Party team in China and accountable to team operational management, safety, development which includes manpower availability, workload, issues and operational expenses. You will be accountable as well for the team’s leadership, people development, competence and training, and performance evaluation.
In charge of performing a Working Party (technical changes and or repair) on a delivered aircraft through managing a team of people sent by AIRBUS to a customer site.
Accountable for establishing Working Party file and issuing certificate of release for the work package performed, in accordance EASA/CAAC Part 145 rules and Airbus procedures..
Accountable as Repair Manager in case of major repair, from damage assessment up to final release, and will remain accountable for the repair embodiment process. As such, manage operationally and functionally all occupations/job onsite (spares rep, engineering rep, preparators, sub-contractors and workers / Inspectors).
Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customer
Negotiate with Manufacturing and third parties (vendors, repair stations ...) availability of competent staff (Mechanics, electricians..)
Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources, Doc/material/logistic)
Allocate tasks to staff according to the competence required.
Manage the working party on site:
Ensure the working party installation (check of the facilities to comply to our processes)
Safety risk assessment (before whilst & after any maintenance activities = dynamic assessment)
Manage the Core team, workers from manufacturing units, subcontractors teams, representatives from Engineering, Spares…
Ensure the day to day management of the W/P and Coordinate with customer on site and review W/P progress
Ensure optimal monitoring of multi skills teams , on the human aspects as on the technical ones
Ensure Ethic & Compliance aspect in all circumstances (team & customer management, customs handling, diverse ordering…)
Ensure completion of work within agreed down time and agreed budget.
Establish Working Party file and issue certificate of release for the work package performed, in accordance with EASA/FAR/CAAC Part 145 rules and Airbus procedures.
Ensure accurate and concise reporting.
Perform working parties stand by when available
On request manage major repair, all along the process from Assessment to Certificate of release with the objective to minimize global lead time
Monitor additional parts / components / tools / consumables and ensure availability.
Perform incoming inspection of parts / tools and of the aircraft.
Negotiate and document additional work required by the customer.
Participate in audits from the airworthiness authorities. Ensure that team competency is at the right level for team operation, and validate training requests in reference to AOP and learning path.
Ensure working party completion within budget and schedule as well as to the required level of safety and quality.
Guaranty compliance with EASA/CAAC Part 145 regulation.
Contribute to working party improvement for procedures, forms, quality, lead time, tooling, and by the way the customer satisfaction.
To manage a team of different nationalities/cultures on site, far from Airbus structure.
To monitor on site activities of people from different skills and origins (Engineering, Spare representatives, Manufacturing)
Availability/flexibility to travel short/long term.
To keep WP expenses within estimated/agreed budget.
To complete the WP according to contractual agreed schedule.
To comply with specific/last minute customer request, to negotiate additional and differed items with customers.
To perform necessary training and qualification process to cope with new aircraft types and Airworthiness authorities new regulations.
Type training or equivalent experience on AIRBUS aircraft families.
Maintenance experience for EASA Cat C, B1 and/or B2.
EASA licence and/or Singapore CAAS licence are preferred.
English read, written, spoken.
Bachelor Degree in Engineering or equivalent education
5 years in Repair or Maintenance domain
Proven ability/experience in management of working parties including preparation and planning.
Interested and experienced in working with extensive and highly integrated Electronic Data Processing systems.
To be able to take initiative and decisions
To be flexible and autonomous
To be a good leader
Good ability to coordinate people
Good communication skills
To be self-confident and motivated. Perseverance is also requested in this job.
To be able to establish, maintain good relationships with customer and negotiate on the working party aspects.
To have the ability to work in a stressful environment.
To consistently find ways to meet deadlines and commitments even if changes or other events present unforeseen obstacles.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus (China) Enterprise Management and Services Co.LimitedEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Customer Eng.&Technical Support&ServicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Type training or equivalent experience on Airbus aircraft families
- Maintenance experience for EASA Cat C, B1 and/or B2
- EASA licence and/or Singapore CAAS licence
- English read, written, spoken
- Bachelor Degree in Engineering or equivalent education
- 5 years in Repair or Maintenance domain
- Proven ability/experience in management of working parties including preparation and planning
- Experience with extensive and highly integrated Electronic Data Processing systems
- Ability to take initiative and decisions
- Flexibility and autonomy
- Leadership and people development capability
- Ability to coordinate multidisciplinary teams
- Good communication skills
- Ability to establish and maintain customer relationships and negotiate
- Ability to work in a stressful environment and meet deadlines
- Knowledge of EASA/CAAC Part-145 rules and processes
- Ability to perform safety risk assessments and ensure compliance
- Willingness and availability to travel short/long term
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
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What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
