The Role
Manage design, coordination and delivery of a comprehensive, multilingual training program for the FIFA Women’s World Cup 2027. Liaise with stakeholders, oversee training materials, track progress, evaluate outcomes, manage budgets and ensure culturally appropriate, integrated workforce training across functional areas.
Summary Generated by Built In
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
Please submit your CV in English, as it will be reviewed by an international team.
THE POSITION
Reporting to the Senior Manager Workforce Operations, the Workforce Training Manager will be a key member of the FIFA27 Workforce Management team, and work in close collaboration with operational delivery Functional Areas within FIFA27, as well as People & Culture in FIFA Zurich, and other key individuals responsible for delivering a cohesive, consistent, and operationally appropriate training programme for the FIFA Women’s World Cup 2027.
KEY RESPONSIBILITIES
The main responsibilities and oversights of the Workforce Training Manager for the FIFA Women’s World Cup 2027™ include:
Training Coordination and Project Management:
The main responsibilities and oversights of the Workforce Training Manager for the FIFA Women’s World Cup 2027™ include:
Training Coordination and Project Management:
- Develop and implement a comprehensive training plan that aligns with tournament deliverables/objectives and Functional Area requirements.
- Coordinate with department heads, trainers/training providers, and other stakeholders to assess and define the training needs strategy.
- Establish a coordinated and integrated training journey for the tournament workforce, across multiple client groups from planning and development to execution and evaluation.
- In collaboration with FA Leads training delivery mechanisms for whole client group training sessions and support/provide guidance to Functional Areas on appropriate training schedules, venues, and resources to ensure timely and effective delivery of training programs.
- Ensure training programs are consistent, culturally appropriate, and tailored to meet the specific needs of different regions
- Manage the creation and distribution of template training materials, including accessibility considerations, such as multiple languages.
- Track and report on the progress of training initiatives, managing any changes, delays, or risks.
- Ensure alignment with the event's objectives, ensuring that efficient and effective training delivery supports the overall success of the Tournament being delivered.
Stakeholder Management:
- Collaborate with internal teams (Workforce, Planning & Integration, Volunteer Management, HR, Operations, Security, Technology, etc.), external vendors, and consultants to facilitate consistent training delivery.
- Serve as the primary point of contact for all organisation-wide training-related planning, inquiries and concerns.
- Regularly communicate with leadership to provide updates on the progress of training initiatives and address any challenges.
Monitoring and Evaluation:
- In collaboration with the Senior Manager Workforce Operations, oversee budget requirements for organizational training initiatives, ensuring efficiencies are kept at front of mind.
- Work in close collaboration with Planning & Integration to create tools that support the effective evaluation of training programs through feedback, assessments, and performance metrics.
- Adjust training plans and methods based on feedback from trainees and trainers to ensure continuous improvement from one Tournament to the next.
- Prepare detailed reports on training outcomes, including participant performance, satisfaction, and areas for improvement.
YOUR PROFILE
Education
- Bachelor’s degree or equivalent level of education.
Experience
- Solid experience designing and delivering Training/Learning and Development programmes in a fast-paced environment.
- Demonstrated experience of utilising strong organizational skills and attention to detail to switch from strategic to detailed planning.
- Significant experience designing and delivering Training/L&D programmes within the Sporting Industry/large-scale events.
Certifications & Requirements
- Right to work in Brazil
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.
About
We are FIFA, the global governing body for football.Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami, Paris and Rabat, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
Skills Required
- Bachelor's degree or equivalent
- Solid experience designing and delivering Training/Learning & Development programmes
- Significant experience delivering Training/L&D programmes within the sporting industry or large-scale events
- Strong organisational skills and attention to detail; ability to move from strategic to detailed planning
- Experience coordinating stakeholders, training providers, and vendors for program delivery
- Experience developing training evaluation tools, feedback mechanisms, and reporting on outcomes
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Right to work in Brazil
- Ability and willingness to relocate to Rio de Janeiro
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The Company
What We Do
FIFA (Fédération Internationale de Football Association) is the international governing body for association football, futsal, and beach soccer. It is responsible for organizing major international tournaments, such as the World Cup, and works to grow the game globally, promote inclusivity, and advocate for integrity and fair play. Headquartered in Zurich, Switzerland, it oversees 211 national associations and invests in football development worldwide to ensure the sport remains accessible and beneficial to all.
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