21st Century Home Health Services (21HHS) is the fastest-growing home health agency in Northern California. We care for patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, Sacramento, Marin, and Sonoma counties.
There's a reason for that growth. Words like collaboration, teamwork, and productivity stay buzzwords unless the structure, model, and tools make them real. At 21HHS, we've built a model that combines the best of home health with the structure, resources, and support clinicians need to thrive. Our clinical guiding principles are simple: empower, enhance, educate.
When clinicians get real support and structure, the results show up in two places at once: patient outcomes and employee satisfaction. We know our clinicians and therapists provide outstanding care because our patients, their families, and their caregivers tell us so. Check out our Yelp and Google reviews. We're proud of this work.
We've also set a new benchmark for employee satisfaction in home health. As a Top Workplace, 21HHS supports growth and recognition through open communication and professional development. Feedback from our team on Glassdoor and Indeed backs this up. Our outcomes, low turnover, rapid growth, and high morale speak for themselves.
The 21HHS StandardWe give you great tools and resources, and a lot of them, plus the support you need to succeed and enjoy your work. In return, we ask that you use those tools to do your job well. When the right mindset meets the right resources, the payoff is real: high job satisfaction, excellent patient outcomes, and earning potential that's hard to match. That's the 21HHS Standard.
Key Responsibilities
- Utilize advanced logistics tools (CareStitch, Google Sheets) to assign, manage, and create territories for our team of over 350 clinicians.
- Develop and implement strategies to optimize territory assignments, ensuring efficient coverage and balanced workloads.
- Conduct regular assessments to identify areas that are understaffed or overstaffed, providing actionable insights for resource allocation.
- Analyze data to identify trends, inefficiencies, and opportunities for improvement in territory management and staffing levels.
- Work closely with clinicians and stakeholders to build strong relationships and ensure smooth operations.
- Address logistical challenges with innovative solutions and critical thinking.
- Generate regular reports on territory performance, logistics efficiency, and staffing needs, and identify opportunities for improving support staffing.
Qualifications
- Proven experience in logistics, territory management, or a related field.
- Experience with workforce planning and staffing analysis is a plus.
- Strong analytical skills, proficiency with logistics tools, and excellent problem-solving abilities.
- Exceptional interpersonal and communication skills to build equity and trust with a large team.
- Bachelor's degree in logistics, business administration, or a related field is preferred.
What We Offer
- Attractive compensation package commensurate with experience.
- Comprehensive health benefits, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- A supportive and collaborative team culture.
Privacy Statement
Skills Required
- Proven experience in logistics, territory management, or a related field
- Experience with workforce planning and staffing analysis
- Strong analytical skills
- Proficiency with logistics tools
- Excellent problem-solving abilities
- Exceptional interpersonal and communication skills
- Bachelor's degree in logistics, business administration, or a related field
What We Do
21st Century Home Health Services is a California-based home healthcare agency dedicated to transforming the industry by prioritizing clinician support and leveraging technology. They provide comprehensive care, including skilled nursing, physical therapy, and hospice services, to aging, recovering, and chronically ill individuals. Their mission is to help patients live safely and comfortably at home through individualized care plans and a clinician-first approach that consistently delivers superior patient outcomes.
