Workforce / Recruitment Manager

Posted 8 Days Ago
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Brisbane, Queensland, AUS
In-Office
Senior level
Healthtech
HCA is Australia's largest diversified healthcare provider.
The Role
Lead and develop a Brisbane-based recruitment and workforce team, drive performance against fill-rate and revenue targets, build and maintain client relationships across Acute, Aged Care, and Community Care, conduct client visits, collaborate with internal stakeholders, and identify business development opportunities to deliver tailored staffing solutions.
Summary Generated by Built In
Company Description

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We deliver services across allied health, primary care, recruitment, NDIS, care services, and training. Our Travel Nurse division supports hospitals and aged care providers nationwide, ensuring nurses and carers have rewarding and flexible opportunities.

Job Description

In this role, you’ll lead our Brisbane Workforce Division, managing a high-performing recruitment and workforce team while building strong relationships with clients across the Acute, Aged Care, and Community Care sectors.

You’ll be responsible for driving team performance, supporting workforce growth, strengthening client partnerships, identifying new business opportunities, and ensuring the delivery of exceptional staffing solutions across the region. This is a hands-on leadership role requiring a strong focus on people management, client engagement, service delivery, and business development.

In this role, you will:

  • Lead, coach, and develop a team of recruiters to achieve performance, fill-rate, and revenue targets.
  • Build and maintain strong relationships with healthcare clients across Acute, Aged Care, and Community Care sectors.
  • Conduct regular client visits to strengthen partnerships, identify workforce needs, and deliver tailored staffing solutions.
  • Collaborate with internal stakeholders to ensure exceptional service delivery and client satisfaction.

Let's talk about you

You are an experienced recruitment leader with a proven track record in agency recruitment, workforce solutions, or staffing services. You are commercially minded, relationship-driven, and passionate about delivering exceptional outcomes for clients and candidates.

You are an energetic and approachable people person who enjoys building genuine relationships and becoming a trusted partner to clients. Client engagement is at the heart of what you do, and you take pride in delivering outstanding service and long-term partnerships.

You are an excellent communicator with strong leadership, stakeholder management, and business development skills, and thrive in a fast-paced, results-driven environment.

What's in it for you?

  • 7% discount on BUPA Private Health Insurance

  • Work life leave (up to an extra 5 days of leave

  • Salary packaging and novated leasing options through SmartGroup

  • Free counselling services Through the Employee Assistance Program, you can access free, confidential counselling to support your mental health;

For questions or to apply, contact Renata Lage at [email protected]

Veterans are encouraged to apply. At HCA, we celebrate diversity and are committed to providing a safe, inclusive workplace for all.

Skills Required

  • Proven experience leading recruitment or workforce teams in agency, workforce solutions, or staffing services
  • Experience working with healthcare clients across Acute, Aged Care, or Community Care sectors
  • Strong people management, coaching, and team development skills
  • History of meeting performance metrics such as fill-rate and revenue targets
  • Client engagement and business development capability, including regular client visits
  • Excellent written and verbal communication skills
  • Stakeholder management and collaboration skills with internal teams
  • Commercially minded and relationship-driven approach
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The Company
HQ: Melbourne, Victoria
2,163 Employees
Year Founded: 1972

What We Do

Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider. We're highly experienced: With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence. We're dynamic: HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity. We're human: We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia. We’re prepared: Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider. Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.

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