Workforce Planning Specialist

Posted 6 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Entry level
Healthtech
The Role
Create and maintain clinic staff rotas, track coverage gaps, administer the Quinyx workforce management system, and produce staffing reports. The role coordinates schedule changes, backfills, overtime, utilisation, and timesheet reconciliation while partnering with clinic and market leadership to support staffing decisions and reduce payroll issues.
Summary Generated by Built In
Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

This role exists to keep clinics staffed to target coverage. The Workforce Planning Specialisy owns bi-weekly and monthly rota creation, maintains accurate schedules in the workforce management system, and produces the staffing reports that let clinic and market leadership make fast, informed decisions. The role sits within the Operations Planning function and partners directly with clinic leads on coverage, staffing, and labour metrics.

 
What You'll Deliver in the First 6-12 Months
  • Own accurate, on-time bi-weekly/monthly rota publication for all assigned Swedish clinics, with late changes, swaps, and backfills handled without service disruption.

  • Establish daily tracking of open shifts and coverage gaps across assigned clinics, with escalation to bank pools and agency partners triggered before gaps affect throughput.

  • Administer Quinyx (locations, roles, templates, policies, leave rules) for assigned clinics and configure at least one automation that measurably reduces manual admin time (Tech-enabled, human-centred).

  • Deliver a reliable weekly staffing pack (coverage %, overtime, additional hours, tardiness, utilisation, variance vs plan) that clinic and market leadership use to make staffing decisions.

  • Reduce payroll queries and adjustments through cleaner timesheet reconciliation and consistent HRIS-to-payroll data flow.

 
Minimum Qualifications
  • 4+ years' workforce/ resource planning experience

  • Comfortable in Excel: filters, lookups, pivot basics, conditional formatting; able to analyse CSVs and spot anomalies

  • Hands-on experience with a WFMS/scheduling system (e.g. Quinyx, Deputy, UKG, Rotageek) or a strong, demonstrable appetite to learn one fast

  • Demonstrated ownership of detail-heavy, deadline-driven admin work (the "last mile" that keeps a rota accurate)

  • Demonstrated ability to build recurring reporting/dashboards (Tableau, Power BI, or advanced Excel) covering variance-to-plan, utilization, or forecast accuracy

  • Experience improving data integrity or process efficiency in a workforce data pipeline

Preferred Qualifications

  • Multi-site healthcare or shift-based operations background

  • Direct Quinyx experience specifically, rather than an adjacent WFMS

Skills Required

  • Experience in scheduling, rota coordination, clinic operations, or workforce administration
  • Excel proficiency, including filters, lookups, pivot basics, and conditional formatting
  • Ability to analyse CSV files and identify anomalies
  • Hands-on experience with a workforce management or scheduling system, such as Quinyx, Deputy, UKG, or Rotageek, or a demonstrated ability to learn one quickly
  • Excellent written and verbal communication skills in English
  • Ownership of detailed, deadline-driven administrative work
  • Multi-site healthcare or shift-based operations experience
  • Direct Quinyx experience
  • Experience with payroll reconciliation or HRIS-to-payroll data flows

Neko Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Neko Health and has not been reviewed or approved by Neko Health.

  • Healthcare Strength Benefits materials and U.S. role listings describe comprehensive medical, dental, and vision coverage, often including mental-health support for clinical staff. This indicates a strong health-focused foundation aligned with a preventive-care mission.
  • Wellbeing & Lifestyle Benefits Offerings include a complimentary annual Neko Health scan for employees (often extended to eligible family members), a monthly wellness allowance, and wellness rewards. These distinctive perks emphasize preventive health and everyday wellbeing.
  • Leave & Time Off Breadth Paid time off and paid holidays are standard, with flexible time policies depending on role. Clinician postings also call out CME days in some markets.

Neko Health Insights

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The Company
HQ: Stockholm
126 Employees
Year Founded: 2018

What We Do

Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public.

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