The Workforce Planning, Associate is an execution-focused role responsible for supporting day-to-day workforce management activities across key business units. This individual will serve as the operational backbone of the Workforce Planning team — running recurring analyses, running day to day operational support end to end, and ensuring workforce data is accurate, current, and actionable. This is a strong growth opportunity for someone early in their WFM career who wants to build a foundation across forecasting, capacity planning, and analytics in a dynamic, data-driven environment.
Why This Role
You'll have direct ownership of meaningful work from day one — not just supporting someone else's projects, but managing real business unit relationships and building skills across the full workforce planning lifecycle. This role is designed to grow with you, with clear line of sight into more senior responsibilities as you develop.
Where You'll BeTo prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.
Address: 1101 Red Ventures Dr Fort Mill, SC 29707
- Own day-to-day workforce management operations for designated business units, serving as the primary point of contact for staffing and demand management needs.
- Maintain and update staffing and demand models to reflect current headcount, enrollment trends, and capacity requirements.
- Support short- and long-term forecasting by gathering and organizing data from internal systems and business stakeholders.
- Monitor and report on key workforce metrics including staffing levels, utilization, and demand variances, flagging risks and anomalies to senior team members.
- Perform recurring workforce analyses and contribute to ad hoc requests in support of Talent programs, operational reviews, and business initiatives.
- Develop and maintain standard workforce reports and dashboards to support visibility into business unit performance.
- Assist in the transition and documentation of workforce management processes currently managed by external partners.
- Collaborate with program operations, HRBPs, and Talent teams to ensure workforce data and models reflect real-time business conditions.
- Support the broader Workforce Planning team with data gathering, reporting, and project execution as needed
- 2–4 years of experience in Workforce Management, Operations, or a related field.
- Foundational understanding of workforce planning concepts including forecasting, capacity planning, and staffing analysis.
- Proficiency in Excel; exposure to Power BI or similar data visualization tools is a plus.
- Experience with Zoom, Assembled, or similar WFM platforms preferred but not required.
- Strong attention to detail and ability to manage recurring workflows with accuracy and consistency.
- Effective communicator who can translate data into clear, straightforward updates for stakeholders.
- Eager to learn, open to feedback, and motivated to grow within a team environment.
- Ability to manage multiple priorities in a fast-paced environment with shifting business needs
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $60,200 - $72,000
*Note actual salary is based on geographic location, qualifications and experience - Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].
We do not provide visa sponsorship for this role at this time.
#LI-Hybrid
RVO Health Privacy Policy: https://rvohealth.com/legal/privacy
Skills Required
- 2-4 years of experience in Workforce Management, Operations, or a related field.
- Foundational understanding of forecasting, capacity planning, and staffing analysis.
- Proficiency in Excel.
- Exposure to Power BI or similar data visualization tools.
- Experience with Zoom, Assembled, or similar WFM platforms.
- Strong attention to detail and ability to manage recurring workflows with accuracy and consistency.
- Ability to translate data into clear updates for stakeholders (effective communication).
- Eagerness to learn, openness to feedback, and motivation to grow within a team.
- Ability to manage multiple priorities in a fast-paced environment with shifting business needs.
RVO Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RVO Health and has not been reviewed or approved by RVO Health.
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Parental & Family Support — Parental leave is described as generous and well supported, with a dedicated bonding program standing out. This area consistently emerges as a strength within the total rewards package.
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Leave & Time Off Breadth — Time off includes solid PTO alongside an additional 'winter week' office closure that is treated as a notable perk. These elements enhance overall value even when base pay is considered standard.
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Retirement Support — A 401(k) with company match is a consistent offering and is regarded as one of the stronger components of the package. This supports longer‑term financial security in addition to salary.
RVO Health Insights
What We Do
At RVO Health, our mission is to give people a better way to health & wellbeing. We own and operate the largest health & wellbeing platform in the US, helping nearly 100 million people a month seek information, find a doctor, save money, and take action around their health & wellbeing. Our portfolio of industry-leading websites, products and services touches every part of the health and wellness journey. The Healthline Group portfolio (Healthline, Medical News Today, Psych Central, Greatist, and Bezzy) and the Healthgrades brand comprise the largest health information audience in the US. The Healthline Group connects millions of people daily to medically-backed information about thousands of health-related questions, products, and chronic conditions. Through Healthgrades, the largest marketplace for finding healthcare, we help half of Americans find and evaluate a doctor each year. Through Optum Store, we sell thousands of FSA/HSA-eligible health and wellness products direct-to-consumer and connect health seekers to mental health, condition-based virtual care, and an online pharmacy. Through Optum Perks, we help millions of people save money through our prescription savings program. Millions of health seekers also use RVO Health’s virtual coaching programs each year to lose weight, stop smoking, and find better wellbeing. Our portfolio includes education and advice, condition-based communities, access to healthcare, an ecommerce store of health products and services, prescription discounts and delivery, and more. We are making health easier to navigate, more accessible, and more affordable for everyone. Furthermore, all of our content, products, and services are medically-backed, so people can trust that they are getting accurate support for their health. RVO Health is backed by Red Ventures and Optum, part of UnitedHealth Group. Select brands previously operated by Red Ventures and Optum are now independently operated by RVO Health.
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