Workforce Planner

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Opportunity

The Workforce Planner plays a critical role in ensuring the effective deployment of labour across the business by developing and maintaining optimised rosters aligned to operational demand.

This role partners closely with operational leaders to balance workforce efficiency, cost management, and service delivery, using data-driven insights to support decision-making. Operating in a fast-paced environment, the Workforce Planner ensures resource allocation is agile, accurate, and compliant with enterprise agreements and legislative requirements.

What You'll Do

• Develop and maintain optimised rosters aligned to operational demand, service levels, and labour budgets

• Manage real-time workforce changes, including shift adjustments, absence backfill, and staffing reallocations

• Analyse workforce data to identify trends and drive improvements in productivity, cost, and efficiency

• Collaborate with operational leaders to forecast staffing needs and resolve rostering challenges

• Ensure compliance with Enterprise Agreements, labour legislation, and internal policies

• Maintain accurate workforce data, reporting, and system records to support decision-making

What You'll Bring

• Experience in workforce planning, rostering, or scheduling within a fast-paced, high-volume environment

• Strong analytical capability with experience using data to inform workforce decisions

• Proficiency in workforce management systems (e.g. Virtual Roster or similar) and advanced Excel skills

• Solid understanding of labour legislation, compliance requirements, and enterprise agreements

• Proven ability to build relationships and influence stakeholders across multiple teams

• High attention to detail with the ability to manage competing priorities and adapt to changing demands

Please note: This is an 18 month Max Term Contract Opportunity.

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.