Workforce Manager

WORK FORCE MANAGER

Responsible for overseeing workforce planning, resource allocation, and optimizing operational efficiency to ensure business continuity. This role involves strategic forecasting, scheduling, and managing workforce analytics to enhance productivity.

Supervisor Requisition Calculation

To ensure adequate supervisory support, requisitions are created as per guidelines:

1.Documentation of Hiring Requisitions

All requisitions are tracked in the Hiring Tracker, categorized for clarity, and updated regularly to reflect real-time requirements.

2. Maintaining Active Data

Maintaining a comprehensive and accurate active user datasheet. This includes:

Regularly verifying with the operations team to ensure user statuses are up-to-date.

Promptly reflecting changes in user status (e.g., resignation, transfer) in the active data sheet.

Regularly verifying with ZingHR Data to validate the correct active users.

3. Client Alignment Process

Ensuring proper alignment of users to clients

1. Coordinating interviews based on client requisitions and ensuring alignment with the appropriate teams managing those clients.

2. Documenting the alignment details for transparency.

3. Communicating the alignment via email to stakeholders.

4. Onboarding and Post-Joining Processes

1. Updating client alignment and user details in ZingHR, the HR software.

2. Entering new user data into the Viewgol Staffing File.

3. Updating client-based capacity numbers in Viewgol buffer file

Qualifications & Skills:

• Should have completed Graduation
• 5+ years of experience in workforce management or operational planning.
• Strong analytical and problem-solving skills.
• Experience with workforce management software and HR analytics tools.
• Excellent leadership and communication abilities.
• Ability to handle high-pressure environments and adapt to dynamic business needs.

Management