Position Summary
Who are we?Right across the Pipera metro station, the Samsung Shared Services Centre Europe, established in 2016 in Bucharest (Romania) covers Financial, Customer Service and HR processes for Samsung subsidiaries across Europe
Role and Responsibilities
What is this role about?
As a Workforce Management Partner, you will have the chance to contribute to the Samsung organisation by acting as an HR Systems & Processes partner for the local HR professionals in European subsidiaries. You will be in charge with delivering support on HR tools and processes covering the following areas: workforce administration, learning and development and reporting.
What will you get to do?
- Managing inquiries about HR processes and systems within the agreed time frame and quality (general and specific questions on HR Core System - Workday - functionalities and flows)
- Perform actions related to HR processes like hires, job changes, reorganisations, contract endings, bonus and pay increases, mass uploads etc. in Workday as per the HR local teams’ requests
- Troubleshooting on HR systems’ malfunctioning and blockages by either directly intervening in the systems or escalating to the next technical level
- Support HR professionals with regular or ad-hoc Workday reports and the associated analysis on employee data
- Support the European HR Office on deploying and optimizing HR projects related to talent management, performance evaluation, annual salary increases, Position Evaluation, Workday Security roles audit or other HR campaigns
- Partner with the European HR Community by delivering training on Workday functionalities and sharing best practices on HR processes and systems
What are we looking for?
Required:
- Previous experience in working with multiple systems and good understanding of systems’ functionalities (eg: CRM, HCM, HRMS)
- Good to excellent Excel skills (eg: ability to create and work with pivot tables, master logical operations - IF, SUM, VLOOKUP, Index, etc.)
- Strong attention to details and analytical spirit
- Excellent level of English
Considered a plus:
- Previous experience in a Shared Service Center/BPO environment
- Workday knowledge or other HR technology
- Previous experience with managing reports (gathering data and compiling reports from multiple systems)
- Good knowledge and understanding of HR processes
Skills and Qualifications
Why is Samsung SSC Europe the place to be?
Samsung is a global leader in technology, opening new possibilities for people everywhere. In our centre, you will be part of a dynamic team, in an international work environment.
Being one of the best in the industry comes with hard work, but we also make it rewarding through:
Compensation & Benefits
Attractive salary & annual performance bonuses (on average 2 additional salaries);
Meal tickets (40 Ron/ ticket), plus Easter & Christmas vouchers;
Recognition awards for outstanding results and/or long-term employment;
Employee discount to Samsung products
Health & Well-being
Gym subscription, private medical care, daily fresh fruits and snacks in the office;
Cultural card on your birthday for books, theatre, cinema, opera and similar;
Quarterly team activities (e.g.: team dinners, team buildings, office events such as Halloween celebration, Christmas party etc.);
Learning & Development
Unlimited access to Samsung’s learning platform
Access to in-class trainings and various events/ conferences;
Subscription to Bookster library;
Family & Living
25 days of vacation per year;
Referral bonuses for new hires recommended by you;
Hybrid work (2 days/ week working from home).
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status
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Skills Required
- Previous experience working with multiple systems and understanding system functionalities, such as CRM, HCM, or HRMS
- Good to excellent Microsoft Excel skills, including pivot tables and logical functions such as IF, SUM, VLOOKUP, and INDEX
- Strong attention to detail and analytical ability
- Excellent English language skills
- Previous experience in a shared service center or BPO environment
- Workday knowledge or experience with other HR technology
- Experience managing reports and compiling data from multiple systems
- Good knowledge and understanding of HR processes
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
