We are looking for a dynamic Workforce Development Specialist (WDS) to help us expand our existing customer base. In this role, you will deal directly with our existing partners to find expansion opportunities and build a sales pipeline for new opportunities.
To be successful as a WDS you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class WDS can improve and increase sales by creating lasting bonds with customers.
GENERAL DUTIES AND RESPONSIBILITIES
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls
• Communicating with new and existing partners - Case Managers/Workforce Office Directors/Employer partners
• Drive both sales growth and account retention by introducing the MedCerts product offerings
• Setting up virtual appointments for Workforce Development Managers and hosting individual online meetings
• Develop and implement outreach strategies in designated territories
• Analyzing customer behavior
• Building positive relationships with partners
• Working collaboratively across teams
• Creative problem solving
• Special grant project facilitation
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory in Salesforce
• Understanding customer needs and requirements
• Routing qualified opportunities to the appropriate sales executives for further development and closure
REQUIRED QUALIFICATIONS
• 3+ years' experience in a similar role
• Excellent customer service skills
• Strong conflict resolution skills
• In-depth knowledge of sales and marketing software
• Advanced communication and interpersonal skills
• Empathy and patience
• Advanced organizational skills
• Flexibility associated with workload during peak times
WORKING CONDITIONS
This is a remote position in which work will be completed during normal business hours (approximately 8:30am – 5:00pm).
Top Skills
What We Do
MedCerts is an online career training school pioneering the way students learn and employers hire. Focused on direct-to-consumer certifications in the healthcare and IT fields, we help students gain the skills and knowledge necessary to excel in new careers and deliver employers the right candidates to fit their organization. With 40% annual organic growth, MedCerts was named to the 2019 Inc. 5000 fastest-growing companies list. We’ve diversified by adding partnerships with healthcare organizations across the country and expanding our B2B relationships to train existing staff and fill talent pipelines. These partnerships also provide our students with opportunities for Experiential Learning and job placement.
