Workforce Development Program Manager

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support—helping clients maximize building performance, energy efficiency, and equipment lifespan.

About the Role

Upchurch is strengthening its companywide learning strategy by building a scalable, high-quality training program for both field and office employees. The WF Program Manager plays a key role in delivering engaging learning experiences, supporting technical skill development, and partnering with operations to ensure training aligns with project needs. This role blends facilitation, coaching, and curriculum support—with an emphasis on technical training for mechanical, plumbing, piping, and HVAC trades.

Responsibilities

• Facilitate engaging training sessions across technical, safety, and professional development topics (in-person, virtual, and jobsite-based).

• Support the development and delivery of core technical training for trades, ensuring content is accurate, practical, and aligned to Upchurch standards.

• Partner with internal SMEs, training partners, and apprenticeship programs to coordinate and deliver accelerated learning opportunities.

• Manage training logistics, scheduling, enrollment, attendance tracking, and follow-up communication.

• Conduct field visits, job observations, and on-the-job coaching to reinforce skills and identify training needs.

• Support onboarding programs for field employees, including technical basics, safety integration, and company processes.

• Assist in creating training materials, job aids, videos, demonstrations, assessments, and LMS content for Upchurch University.

• Help maintain competency frameworks and track employee skill progressions across career paths.

• Coordinate DOL apprenticeship documentation, enrollment, and compliance requirements (as applicable).

• Collaborate with all lines of business to ensure training supports workforce readiness and project demands.

Qualifications

• 5+ years of experience in construction, building services, industrial operations, safety, workforce development, technical training, or a related field.

• 2+ years of experience in training, coaching, mentoring, or supervising preferred.

• Experience facilitating training or supporting curriculum development is a plus.

• Strong communication, organization, and group facilitation skills.

• Ability to work across field, office, and virtual environments.

• Comfortable traveling to job sites and training centers (25–40%).

Benefits:

• Competitive salary based on experience.

• Health, dental, and vision insurance.

• Paid time off and holiday pay.

• Opportunities for professional development and certification assistance.

Equal Employment Opportunity:

Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.