Workforce Analytics Consultant

Posted 4 Hours Ago
Be an Early Applicant
Hiring Remotely in Chattanooga, TN, USA
In-Office or Remote
Mid level
Healthtech • Insurance
The Role
Collects, analyzes, validates, and automates workforce data and recurring reports. Creates dashboards and analytical summaries using SQL, Excel, and visualization tools to help leaders monitor KPIs, productivity, workforce trends, and business processes. Provides consultation for management decisions, documents reporting logic and data sources, and supports process improvements. The role is fully remote but requires final interviews at the Chattanooga headquarters.
Summary Generated by Built In

BlueCross BlueShield of Tennessee is hiring a Workforce Analytics Consultant! In this fully-remote role, you’ll help modernize how workforce data is maintained, analyzed, automated, and delivered to leaders.


To be successful in this role, you’ll need to have:

  • Experience creating or maintaining reports, recurring data outputs, and/or analytical summaries, including:
    • Proficiency using SQL to extract, join, transform, validate, and/or summarize data for reporting or analysis and
    • Proficiency with Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support.
  • Experience designing dashboards and reports with visualization tools (ex: Power BI, Tableau) with attention to audience needs, usability, and filters.

Ideal candidates will also bring:

  • Strong organizational skills (with the ability to manage recurring work, ad hoc requests, and competing priorities).
  • Experience with HR, workforce analytics, finance, operations, or other people-related business data.
  • Exposure to Databricks, Python, ETL processes, data pipelines, semantic models, or database tables.
  • Excitement around report automation, scheduled refreshes, workflow automation, or process improvements.
  • Experience documenting report logic, business definitions, processes, or data sources to support consistency and knowledge sharing.
  • Comfort learning AI-enabled reporting features, Power BI/Copilot concepts, and/or governed self-service analytics tools.

If you’re inspired by our mission – peace of mind through better health – and ready for a high-visibility, high-impact role within our Workforce Intelligence team, we hope you’ll apply!


Note:

  • Sponsorship is not available for this role.
  • Final interviews at our Chattanooga, TN headquarters will be required.

Job Responsibilities

  • Collecting data and analyzing workforce needs, systems, trends and metrics.
  • Providing reports and consultation to help management develop strategies and make business management decisions.
  • Interpreting data and creating dashboards for management to identify key performance indicators and monitor productivity.
  • Helping organization understand the relationship between the workforce and business processes, issues, needs and systems.

Job Qualifications

Education

  • Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment

Experience

  • 3 years - Experience in proven quantitative and qualitative research required

Skills\Certifications

  • Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
  • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
  • Must be a team player, be organized and have the ability to handle multiple projects
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills

N/A

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Skills Required

  • Bachelor's degree or equivalent experience; equivalent experience is defined as four years of professional corporate work experience.
  • Three years of quantitative and qualitative research experience.
  • Proficiency using SQL to extract, join, transform, validate, and summarize data.
  • Proficiency with Excel for data review, validation, reconciliation, PivotTables, lookups, and recurring report support.
  • Experience creating or maintaining reports, recurring data outputs, or analytical summaries.
  • Experience designing dashboards and reports with visualization tools such as Power BI or Tableau.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Ability to work independently or collaboratively with shared responsibility and accountability.
  • Strong organizational skills and ability to manage multiple projects, recurring work, ad hoc requests, and competing priorities.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills.
  • Experience with HR, workforce analytics, finance, operations, or people-related business data.
  • Exposure to Databricks, Python, ETL processes, data pipelines, semantic models, or database tables.
  • Experience with report automation, scheduled refreshes, workflow automation, or process improvements.
  • Experience documenting report logic, business definitions, processes, or data sources.
  • Familiarity with AI-enabled reporting features, Power BI Copilot concepts, or governed self-service analytics tools.

BlueCross BlueShield of Tennessee Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlueCross BlueShield of Tennessee and has not been reviewed or approved by BlueCross BlueShield of Tennessee.

  • Healthcare Strength — Health, dental, and vision coverage are frequently described as comprehensive and a meaningful part of total compensation. The overall benefits package is seen as a strong draw for employees.
  • Leave & Time Off Breadth — Paid time off is characterized as substantial and an important contributor to total rewards. PTO and related benefits are viewed as adding clear value beyond base pay.
  • Fair & Transparent Compensation — Pay is considered competitive for the market, with many indicating satisfaction particularly at entry levels. Starting compensation compares well locally and sets a positive baseline.

BlueCross BlueShield of Tennessee Insights

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The Company
HQ: Chattanooga, TN
4,517 Employees
Year Founded: 1945

What We Do

As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

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