Workflow Compliance Manager

Posted 6 Days Ago
Be an Early Applicant
Norfolk, VA, USA
In-Office
74K-111K Annually
Senior level
Fintech • Financial Services
The Role
Manage the review, creation, publication, and archival of policies, procedures, trainings, and process flows. Coordinate with business leadership, Compliance, OGC, HR and senior management to gather inputs, draft and revise documents, obtain approvals, and ensure completion of annual policy acknowledgments and compliance training.
Summary Generated by Built In

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary: 

Primary oversees the process of organizing, coordinating, and responding to pre-qualification and post-purchase requests from sellers. Additionally manages the development and creation of policies, procedures, and process flows. Must establish and maintain excellent rapport with internal departments.

Key Responsibilities (other duties may be assigned):

  • Works directly with business leadership, Compliance and General Counsel in the U.S. and Canada to manage the process for reviewing policies, procedures, training and process flows to include gathering the required information, identifying deliverables, drafting documents, revising documents as needed, obtaining appropriate approvals, publishing documents and maintaining historical files.

  • Ensures the timely completion of the annual policy acknowledgment, annual Compliance training and related company training by working with Human Resources, Compliance, OGC and Senior Management.

Professional Experience/Qualifications:

  • Bachelor’s degree or equivalent work experience required.

  • Master’s in business writing preferred.

  • 6+ years of experience managing the creation, development and workflow management of policies, procedures, and/or related information.

  • At least 6 years of related and pertinent work experience.

  • Demonstrated proficiency in Microsoft Excel, Access, Visio, PowerPoint and SharePoint.

  • Must have effective organizational, communication, time-management and interpersonal skills with high attention to detail.

  • Must be able to handle multiple projects/tasks simultaneously while meeting deadlines.

  • Must have superior written, verbal and oral communication skills.

Salary Range:

$73,900.00 - $110,900.00

PRA Group has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, specific working location and market position. This posted salary range is a good faith and reasonable estimate, and PRA Group reserves the right to adjust this range depending on the qualifications and location of the selected candidate.  In addition to base salary, PRA may offer additional benefits to include performance based bonus programs and/or equity programs depending on the position.  PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits to assist with the physical and mental wellbeing of our employees.

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Skills Required

  • Bachelor's degree or equivalent work experience
  • Master's in business writing
  • 6+ years managing creation, development and workflow management of policies, procedures or related information
  • At least 6 years of related and pertinent work experience
  • Proficiency in Microsoft Excel, Access, Visio, PowerPoint and SharePoint
  • Effective organizational, communication, time-management and interpersonal skills with high attention to detail
  • Ability to handle multiple projects/tasks simultaneously while meeting deadlines
  • Superior written, verbal and oral communication skills
  • Legally authorized to work in the United States without need for sponsorship
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The Company
HQ: Norfolk, VA
1,720 Employees
Year Founded: 1996

What We Do

As a global leader in acquiring and collecting nonperforming loans, PRA Group returns capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt and provide a broad range of additional revenue and recovery services to business clients. Our employees around the world play a key role in shaping our identity. By doing things the right way for the right reasons, treating others with fairness and respect, and valuing diversity and inclusion, our employees will sustain us into the future. Our company culture is the foundation for everything we do. Since our founding, we have been focused on making a difference. We make it a priority to strengthen the communities where we work and live. Our employees support the mission in both time and money. To enhance that generosity, we match their contributions and we honor their civic spirit with paid time off to participate in Volunteer Days.

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