We are looking for a proactive and tech-savvy Workflow Automation & AI Integration Specialist to join our team and help improve internal business operations through automation and AI-driven solutions. This role will focus on analyzing existing workflows, identifying manual inefficiencies, and implementing practical automations using modern AI tools and non-code/low-code platforms. The specialist will work closely with back-office teams such as HR, Accounting, Compliance, and Administration to streamline processes, support platform migration, and improve the way teams work through smarter digital solutions.
Responsibilities:
- Analyze internal workflows and identify repetitive tasks, inefficiencies, and opportunities for automation.
- Work closely with office teams to understand current processes and recommend improvements.
- Build, test, and maintain workflow automations using no-code/low-code tools and AI solutions.
- Support the migration of workflows, trackers, and communication processes to modern business platforms.
- Integrate tools and systems to improve data flow and reduce manual work.
- Develop AI-driven solutions such as internal bots, automated responses, document parsing, or reporting support.
- Document newly implemented workflows and provide guidance to employees on how to use them.
- Monitor the effectiveness of automations and continuously improve workflow performance.
Qualifications:
- Degree or ongoing studies in Information Systems, Computer Science, Business Analytics, or a related field.
- 0.5–2 years of experience in workflow automation, data analysis, IT support, process improvement, or a similar role.
- Good understanding of AI tools and prompt engineering, including tools such as ChatGPT, Claude, or Gemini.
- Familiarity with no-code/low-code automation tools such as Make, Zapier, or n8n.
- Understanding of workflow logic, system integrations, and data flow between platforms.
- Strong analytical thinking and ability to identify process bottlenecks and improvement opportunities.
- Good English communication skills (Intermediate or higher).
- Proactive, organized, and comfortable working independently on automation initiatives.
Preferred (Nice-to-Have):
- Experience with Monday.com, Connecteam, or similar project/workflow management tools.
- Hands-on experience building custom GPTs, AI assistants, or personal automation projects.
- Experience working with operational, HR, finance, or compliance-related processes.
What do we offer:
- Competitive salary.
- Being part of an international, dynamic work environment.
- Professional development opportunities.
- Paid time off such as sick days and vacation days
Work schedule:
- Monday - Friday from 15:00 till 23:00
Skills Required
- Degree or ongoing studies in Information Systems, Computer Science, Business Analytics, or related field
- 0.5-2 years experience in workflow automation, data analysis, IT support, process improvement, or similar role
- Good understanding of AI tools and prompt engineering (e.g., ChatGPT, Claude, Gemini)
- Familiarity with no-code/low-code automation tools (e.g., Make, Zapier, n8n)
- Understanding of workflow logic, system integrations, and data flow between platforms
- Strong analytical thinking and ability to identify process bottlenecks and improvements
- Good English communication skills (Intermediate or higher)
- Proactive, organized, and comfortable working independently on automation initiatives
- Experience with Monday.com, Connecteam, or similar project/workflow management tools
- Hands-on experience building custom GPTs, AI assistants, or personal automation projects
- Experience working with operational, HR, finance, or compliance-related processes
What We Do
The remarkable history of Utilities One started in 2016. It all began with our sister company MoldCable which was focused on cable installation and repair services. The leadership realized that technology is constantly evolving, and there is a need for an infrastructure company that will make a difference; that’s how Utilities One was born. Today, Utilities One delivers a full range of infrastructure solutions for the Telecommunications providers, Electric & Gas Utilities, Wireless Carriers, and the Technology Deployment sector. Over the years, Utilities One turned into a nationwide Telecom Service Provider for Wireline ILEC & CLEC providers and Wireless Carriers. Utilities One provides turn-key services: Engineering, Design, and Construction for Wireline Projects: FTTx, FTTH, FTTP, FTTC, FTTN, and maintenance services. We firmly believe the Wireless network is the future and provide turn-key services for new site builds, modifications, line and antenna installation, Small Cell/DAS. We provide our customers with Site Acquisition, Real Estate, Engineering, Project Management, Construction Services, and Maintenance. We serve major Electric providers. We build Overhead and Underground Distribution and Transmission lines. We deliver industry-leading Smart Grid solutions for Grid Modernization. Utilities One also provides Emergency Storm Restoration and Maintenance. We provide Gas Utility Construction and Engineering for Distribution and Pipeline construction for many of the nation's most prominent Gas Utilities due to our relentless, never-ending pursuit of success in the field. At Utilities One, we have faith in a greener and more sustainable environment. We provide a full range of Design/Build EPC services for Solar Systems, Wind Farms, and Electrical Vehicles networks. Utilities One was founded with great aspirations to reshape the industry as we know it. Our mission as a company is to make a real impact for the greater good of the communities.
