The Role
Handles workers’ compensation injury and claim verification, medical billing audits, authorization, documentation, appeals, and accounts receivable follow-up. Serves as the primary contact for adjusters and case managers, supports physicians with Texas workers’ compensation guidelines and ODG treatment requirements, prepares DWC forms, and coordinates dispute resolution. The role also includes employer and clinic marketing, maintaining regulatory knowledge, and ensuring timely claim payment.
Summary Generated by Built In
General Job Description
Handles verification of injury/claim of all WC patients including auditing medical record for billing accuracy. Responsible for marketing to employers/WC clinics and is the point of contact for adjustors and case managers.
ESSENTIAL FUNCTIONS
- Call adjustors to verify all new and established WC injuries/claims per protocol
- Audit WC appointments for comments/authorization/DWC
- Prepare claims and documentation for filing
- Point of contact for all adjustors and case managers
- Facilitate physician’s use and understanding of ODG
- Prepare DWC 73’s & 69’s
- Authorization of all WC procedures
- Timely Follow up on appeals for unpaid claims utilizing claims maintenance
- Advise physicians on dispute cases including initiating Benefit Review Conferences
- Remain up to date on DWC rules – including ODG treatment, RTW, Preauthorization and fee guidelines
- AR Follow up to ensure claims are paid timely.
- All other duties as assigned.
Qualifications
QUALIFICATIONS
Education
- High School Diploma
Experience
- Three years medical office WC billing experience
- Knowledge of Texas Workers’ Comp ODG treatment, RTW and fee guidelines
Licensure
Special Skills
- Excellent computer knowledge and skills
- Ability to effectively communicate both orally and written
- Adequate visual acuity to read written materials
- Ability to sit for long periods of time
- Problem solving skills
- Attention to detail
PHYSICAL DEMANDS
- Telephone – with or without headset – constantly
- Computer – constantly
ENVIORNMENTAL WORKING CONDITIONS
- Remote in your home with potential request to be in office on occasion.
- Continuously handle multiple tasks simultaneously and work as part of a team.
- Occasionally perform tedious and exacting work in frustrating conditions.
Skills Required
- High school diploma
- Three years of medical office workers’ compensation billing experience
- Knowledge of Texas Workers’ Compensation ODG treatment, return-to-work, and fee guidelines
- Excellent computer knowledge and skills
- Effective oral and written communication skills
- Problem-solving skills
- Attention to detail
- Ability to read written materials with adequate visual acuity
- Ability to sit for long periods
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The Company
What We Do
OrthoLoneStar is Texas' largest independent orthopedic practice group, comprised of award-winning physicians with extensive leadership and orthopedic expertise.






