The Role
Serve as primary Workday SME: troubleshoot, configure, test, and support integrations and reports. Train end users, convert business requirements into technical specs, implement improvements, and ensure compliance with policies and quality standards.
Summary Generated by Built In
Key Responsibilities:
- Serve as the primary point of contact for all Workday-related issues, troubleshooting, and resolving defects with testing, configurations, and integrations.
- Take ownership of the Workday platform, ensuring all systems are functioning correctly and meeting business needs.
- Train end-users on Workday functionality and provide ongoing support and guidance.
- Work closely with the HRIS team and other stakeholders to identify opportunities for improvement and implement solutions to enhance system performance.
- Convert business requirements into technical specifications and configure Workday accordingly.
- Test production changes and updates to ensure they meet quality standards and do not impact system functionality.
- Collaborate with cross-functional teams to develop and implement new reports and functionalities as needed.
- Provide suggestions for process improvements and optimize Workday workflows to increase efficiency.
- Act as a subject matter expert (SME) for Workday, staying up-to-date on new features and functionalities.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 3-5 years of experience in Workday system administration or analysis, with a focus on implementation and post-implementation support.
- Strong technical skills and understanding of Workday configurations, integrations, and reporting.
- Experience with troubleshooting and resolving defects in a Workday environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Experience working in an enterprise environment is preferred.
- Workday certification is not required but is a plus.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or related field
- 3-5 years of experience in Workday system administration or analysis
- Strong technical skills and understanding of Workday configurations, integrations, and reporting
- Experience with troubleshooting and resolving defects in a Workday environment
- Excellent communication and interpersonal skills
- Ability to work independently and prioritize tasks in a fast-paced environment
- Experience working in an enterprise environment
- Workday certification
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The Company
What We Do
Pivotal Solutions is a national staffing and consulting firm founded in 2002 that specializes in matching job seekers and companies for roles in IT & Technology and Accounting & Finance. They offer a variety of staffing solutions, including Direct Hire and Contract-to-Hire placements, serving a diverse client base that ranges from innovative startups to Fortune 500 companies across the United States.
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