Nordstrom’s HR Operation Systems team, part of HR Ops & Analytics, is dedicated to maintaining and enhancing critical HR technologies to streamline processes and support business success and improve the employee experience.
As a Systems Analyst 2, you will play a vital role in managing and improving HR systems, ensuring seamless functionality and data accuracy. Reporting to the Manager HRIS, you will collaborate with HR, IT, and business stakeholders to drive system enhancements, troubleshoot technical issues, and provide hands-on support for platforms such as Workday, ServiceNow HRSD, and Paradox. This role requires a strong analytical mindset and technical expertise to streamline HR processes, maintain data integrity, and optimize system configurations.
A Day in the Life…
Support system updates, testing, and troubleshooting to maintain operational stability.
Configure and maintain Workday modules, including Core HCM, Compensation, Benefits, Absence, and Time Tracking.
Conduct audits and validations to ensure data integrity and compliance.
Assist in mass data uploads and foundational data maintenance.
Optimize ServiceNow HRSD workflows for streamlined case management , including technical Incident management.
Monitor case resolution metrics, escalating issues as needed for timely resolution.
Enhance Paradox for recruiting and employee engagement functions.
Translate business requirements into technical solutions and assist with project execution.
You Own This Role If You Have…
2+ years of experience in HRIS, systems analysis, or related fields.
Strong working knowledge of Workday, including configuration and administration.
Familiarity with ServiceNow HRSD, Paradox, or similar HR technologies.
Hands-on experience utilizing JIRA, Confluence, Microsoft Suite, and related business tools.
Strong problem-solving and analytical skills with attention to detail.
Effective communication skills to support technical and non-technical audiences.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Location:
This is a hybrid role requiring the selected candidate to work onsite four (4) days per week and live within a commutable distance of Nordstrom's corporate offices in downtown Seattle, WA.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
Skills Required
- 2+ years of experience in HRIS, systems analysis, or a related field
- Strong working knowledge of Workday, including configuration and administration
- Familiarity with ServiceNow HRSD, Paradox, or similar HR technologies
- Hands-on experience with JIRA, Confluence, Microsoft Suite, and related business tools
- Strong problem-solving and analytical skills with attention to detail
- Effective communication skills for technical and non-technical audiences
- Ability to manage multiple priorities and work independently in a fast-paced environment
- Ability to work onsite four days per week in Seattle, Washington, and live within commuting distance
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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