Workday Platform Manager - HCM Core

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

Responsibilities:

Cross-Functional Collaboration:

• Build strong partnerships with key stakeholders and subject matter experts to understand business needs and drive alignment.
• Own and execute the Workday configuration strategy in collaboration with the Director of HR Technology.
• Lead design sessions and regular meetings with business partners to gather input and guide system enhancements.
• Translate business requirements into scalable solutions, developing proof of concepts and recommending optimized end-to-end processes.
• Configure Workday HCM modules and ensure thorough documentation of all functional and technical requirements.
• Monitor Workday’s product roadmap and contribute strategic insights to shape SCP’s future system direction.
• Engage actively in the Workday Community to stay ahead of trends and champion SCP’s interests and priorities.

Workday HCM Administration

• Administer and maintain Workday HCM Core modules, including talent acquisition, employee records, organizational structures, position management, performance management, learning, and recruiting.
• Oversee onboarding and workforce management processes within Workday, ensuring smooth transitions for new hires and continuous alignment of workforce strategies.
• Ensure the integrity of employee data within Workday by configuring, validating, and troubleshooting data flows across HR processes.
• Manage the configuration of core HR business processes (e.g., hires, terminations, promotions, transfers) ensuring workflows align with company policies and practices.
• Collaborate with other departments (Payroll, IT, Finance) to ensure smooth system functionality and efficient processes across teams.

System Configuration & Optimization:

• Configure and optimize Workday HCM modules to support evolving business needs, ensuring that the system is flexible and scalable.
• Work with HR leadership to design and implement system configurations that support HR best practices while optimizing workflows and user experience.
• Manage and monitor system upgrades, enhancements, and releases, ensuring that all functionality is working as expected and delivering improvements to end users.
• Troubleshoot and resolve system issues and discrepancies related to HR data, processes, and workflows, ensuring minimal disruption to business operations.

System Maintenance & Reporting:

• Create and maintain reports and dashboards within Workday to provide actionable insights to HR and business leaders on key HR metrics (headcount, turnover, employee demographics, performance, etc.).
• Conduct regular audits of employee data in Workday to ensure compliance with internal standards and external regulations.
• Manage data governance, ensuring data integrity and security are maintained within Workday’s core HR functionalities.
• Provide support for reporting and analytics, ensuring that HR metrics are consistently tracked and delivered to relevant stakeholders.

Training & User Support:

• Provide ongoing training and support to HR staff and end-users on how to effectively use Workday HCM modules.
• Create user guides, documentation, and training materials to help HR users navigate system processes and updates.
• Support end-user adoption by addressing questions, troubleshooting issues, and ensuring optimal utilization of Workday features.

Change Management & Process Improvement:

• Support change management initiatives by driving communication and training during system updates, upgrades, and new module implementations.
• Continuously identify opportunities for process improvements within Workday HCM, recommending and implementing solutions to enhance system performance, reduce manual processes, and improve user experience.
• Lead and participate in testing activities for system enhancements, ensuring new functionalities are effectively implemented without impacting ongoing operations.

Compliance & Security:

• Ensure that Workday HCM is compliant with all applicable labor laws, regulations, and organizational policies.
• Monitor security settings within Workday to ensure that sensitive HR data is protected and access is appropriately controlled.

Knowledge, Skills, and Abilities:

• Bachelor’s degree, required in Human Resources, Information Technology or Business Administration
• Master’s degree, preferred
• 3+ years of experience administering and configuring Workday HCM, with a strong understanding of core HR processes and modules (e.g., employee records, position management, performance management, recruiting, learning, etc.).
• Strong knowledge of Workday security configurations, user access management, and reporting.
• Ability to manage multiple priorities and work in a fast-paced environment while ensuring data accuracy and system efficiency.
• Strong communication skills, with the ability to provide training and support to end-users across HR and other business functions.
• Experience with Workday Reporting, including advanced reporting and dashboards.
• Familiarity with Agile methodologies and project management best practices.
• Proven experience in configuring and optimizing Workday HCM Core business processes and workflows, including talent acquisition, performance management, onboarding, learning, and workforce management.
• Strong knowledge of Workday security configurations, user access management, and reporting.
• Ability to manage multiple priorities and work in a fast-paced environment while ensuring data accuracy and system efficiency.
• Excellent problem-solving skills, with the ability to troubleshoot and resolve system-related issues quickly.
• Strong communication skills, with the ability to provide training and support to end-users across HR and other business functions.
• High attention to detail with the ability to maintain system integrity and ensure compliance with internal standards and external regulations.
• Ability to work independently, as well as part of a collaborative team, driving change and system improvements.
• Workday HCM Certification (Core or related certifications), preferred