The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
Job Description:
We are seeking a Workday Platform Administrator to own the security, access, and operational health of our Workday environment, with the opportunity to grow into Payroll and Time Tracking configuration and support. You will help keep our Workday tenants secure, stable, and well governed, and serve as a trusted partner to HR, Payroll, Finance, and IT. The ideal candidate has a strong foundation in Workday security and administration and is eager to deepen their expertise across additional Workday functional areas.
Core Competencies:
- Customer Focus — Is dedicated to meeting the expectations and requirements of internal and external customers
- Drive for Results — Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
- Ethics and Values — Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values
- Managing Vision and Purpose — Is optimistic; can inspire and motivate vision and sense of core purpose
- Adaptability—Maintaining effectiveness when experiencing changes in responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
- Communication—Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
- Managing Work—Effectively managing one’s time and resources to ensure that work is completed efficiently
- Quality Orientation—Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; meeting timelines
- Work Standards—Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
Essential Responsibilities:
Security and Access Administration
- Manage Workday security configuration and user access across the user lifecycle, including security groups, policies, and permissions, while enforcing segregation of duties
- Configure and test security changes to ensure they work as intended before and after deployment, including during Workday releases
- Administer access for internal staff and external vendors across Workday environments and related Workday resources
- Proactively monitor and remediate access-integrity and account-hygiene issues to protect sensitive data and maintain compliance
- Partner with identity and IT teams to troubleshoot authentication and access issues
Tenant Management and Platform Operations
- Coordinate tenant refreshes, scheduled maintenance, and related communications across business areas
- Provide first-level response for Workday incidents and outages
- Maintain foundational organizational data and recurring scheduled processes to ensure uninterrupted operations
- Manage service requests and work intake through IT service management and work tracking tools, resolving or routing requests within agreed timelines
- Represent Workday in IT change management and governance forums
Payroll & Time Tracking Configuration and Support
- Support configuration and maintenance of Workday Time Tracking, including time entry templates, eligibility rules, time calculations and tags, time approval, holiday and shift differential rules, and time off plans
- Support Payroll configuration, including earnings, deductions, pay components, and related tax and reporting setup, translating business and regulatory requirements into Workday configuration
- Assist with implementing wage-and-hour and tax compliance requirements, such as meal and rest premiums, time attestations, and overtime and tip reporting, working from guidance provided by Payroll and Legal
- Investigate pay and time calculation issues, including pay anomalies and defects, identify root cause, and recommend or apply corrections in partnership with Payroll
- Research the feasibility of new Workday features and requested changes, documenting options, risks, and recommendations before configuration begins
Documentation and Collaboration
- Create and maintain documentation for processes, runbooks, and configuration to support auditability and continuity
- Collaborate with HR, Payroll, Finance, IT, and external vendors to understand business needs and improve the user experience
Requirements and Qualifications:
Required
- Bachelor's degree in Information Systems or a related field, or equivalent combination of education and experience
- 3+ years of Workday experience with hands-on security administration (HCM preferred)
- Working knowledge of Workday security groups, domains, and business process policies
- Experience supporting production systems, including incident response and service request management
- Strong analytical, troubleshooting, and written and verbal communication skills
- Ability to prioritize in a high-pressure environment and work independently with remote teams
Preferred
- Workday Payroll and/or Time Tracking configuration experience
- Workday certifications (such as HCM, Payroll, Time Tracking, or Security)
- Experience with single sign-on and identity management platform
- Familiarity with IT service management, work tracking, and incident management tools
- Working knowledge of Workday integrations
- Experience with Workday Financials, data migration, and conversion
- Agile delivery experience and Workday Partner experience
Annual Salary Range: $95,000-$110,000/year, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
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Skills Required
- Bachelor's degree in Information Systems or a related field, or equivalent combination of education and experience
- 3+ years of Workday experience with hands-on security administration, preferably HCM
- Working knowledge of Workday security groups, domains, and business process policies
- Experience supporting production systems, including incident response and service request management
- Strong analytical, troubleshooting, written, and verbal communication skills
- Ability to prioritize in a high-pressure environment and work independently with remote teams
- Workday Payroll and/or Time Tracking configuration experience
- Workday certification in HCM, Payroll, Time Tracking, or Security
- Experience with single sign-on and identity management platforms
- Familiarity with IT service management, work tracking, and incident management tools
- Working knowledge of Workday integrations
- Experience with Workday Financials, data migration, and conversion
- Agile delivery experience and Workday Partner experience
TAG - The Aspen Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TAG - The Aspen Group and has not been reviewed or approved by TAG - The Aspen Group.
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Healthcare Strength — Multiple medical plan choices with defined costs, HSA support, and accessible plan documents indicate a robust health offering. Distinctive features like GLP‑1 coverage on the HSA plan and clear SBCs add clarity for election decisions.
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Retirement Support — A clearly outlined 401(k) program features an immediately vested employer match with explicit eligibility timing. Consistent references to the plan and enrollment resources across brand sites underscore ease of access.
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Affordable Benefits — Dental-care discounts through the Aspen Dental network—free preventive services and reduced rates for procedures—help lower out‑of‑pocket costs. Additional perks like brand discounts and pet insurance can further stretch total value for some roles.
TAG - The Aspen Group Insights
What We Do
When we helped launch Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 25 years later, we support more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. We came together to launch TAG – The Aspen Group, officially expanding beyond dental and embracing a new vision. By bringing together Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family of brands, we set out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. With that mission in mind, TAG now supports over 5,300 clinicians across more than 1,400 locations. While our vision is now broader, how we achieve it remains the same. The best care starts with the provider - and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams, and the rest will follow. United as one group, we’re not just breaking down barriers; today, we’re breaking through. We’re challenging the status quo. Together, we can prove healthcare can be better for both providers and patients. Together, we can bring better healthcare to more people.
Why Work With Us
TAG - The Aspen Group employs and/or supports over 25,000 healthcare professionals and team members at more than 1,400 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Every day we wake up to empower providers to do what they do best: focus on the patient.
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