Execution leadership for societies, research institutions, foundations, and membership organizations.
The Role
Design, maintain, and troubleshoot Workday integrations across Financials, HCM, Payroll, Planning, and related systems. Build integrations using Workday Studio, Orchestrate, connectors, APIs, SFTP, XML, and transformation technologies. Resolve production incidents, validate data and reports, support security and business processes, and improve reliability and monitoring. Coordinate migrations, testing, releases, deployments, documentation, and ITIL/ITSM processes while partnering with business, technical, vendor, and implementation teams.
Summary Generated by Built In
At Connect Centric, we are more than just consultants—we are partners committed to our clients' success. We take a hands-on approach, working closely with our clients to transform strategies into measurable, real-world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas.Position DescriptionConnect Centric is seeking a Workday Integration and Support Engineer to support and improve our client’s Workday Financials, HCM, Payroll, Planning, and related enterprise systems. You will partner with Finance, IT, HR, Payroll, vendors, and implementation partners to maintain reliable day-to-day operations, resolve production issues, support integrations and reporting, and deliver practical system improvements.
This role requires hands-on experience with Workday Studio and Workday Orchestrate, along with a strong understanding of Workday connectors, including Core Connectors. Experience with PECI and EIB is a plus. What You Will Do
This role requires hands-on experience with Workday Studio and Workday Orchestrate, along with a strong understanding of Workday connectors, including Core Connectors. Experience with PECI and EIB is a plus. What You Will Do
- Design, build, maintain, and troubleshoot Workday integrations with internal and external systems, using Workday Studio and Workday Orchestrate as key development tools.
- Support connector-based integrations, including Core Connectors, and troubleshoot issues involving data flows, configuration, and downstream systems.
- Build and support integrations using RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath, with EIB, PECI, PICOF, and WECI used where applicable.
- Improve integration reliability, scalability, monitoring, documentation, and support procedures.
- Triage and resolve Workday incidents, service requests, integration failures, and data issues; conduct root-cause analysis, document resolutions, escalate when needed, and communicate status clearly.
- Support ITIL/ITSM processes and identify opportunities to improve service quality and operational stability.
- Support Workday migrations, testing, release validation, change control, and production deployments; coordinate releases and enhancements with stakeholders and change control teams.
- Validate integration performance, data accuracy, report outputs, security access, and business process changes.
- Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
- Support data mapping, transformation, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
- Partner with business, functional, and technical teams, vendors, and implementation partners to translate requirements into supportable solutions and deliver enhancements.
- Maintain functional and technical documentation, support procedures, decision logs, and knowledge articles.
- At least five years of experience supporting Workday in a production environment.
- Hands-on experience developing, maintaining, and troubleshooting integrations using Workday Studio.
- Hands-on experience with Workday Orchestrate to build and support integrations and orchestrated workflows.
- Strong understanding of Workday connectors, including Core Connectors, their configuration, data flows, and role in integrations with external systems.
- Hands-on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
- Familiarity with RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath.
- Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.
- Experience with data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
- Experience with ITIL/ITSM support processes and the ability to communicate clearly with business and technical stakeholders.
- Ability to collaborate across business, technical, and vendor teams and manage multiple priorities in a business-critical support environment.
- Attention to detail and a service-oriented approach, with a commitment to data accuracy, documentation, operational reliability, and continuous improvement.
- Experience with PECI integrations.
- Experience building and supporting EIB integrations.
- Workday production support experience across Financials, HCM, Payroll, or Planning.
- Workday integration-related certification or ITIL Foundation certification.
- Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements.
- Experience with MuleSoft, Dell Boomi, or similar integration platforms; PeopleSoft; Atlassian tools; and external implementation partners.
- Position Type: Full-time W-2 employment. Independent contractor or 1099 arrangements are not available for this position.
- Location: Remote
- Pay Rate: $115K - $125K
Skills Required
- At least five years of experience supporting Workday in a production environment
- Hands-on experience developing, maintaining, and troubleshooting integrations using Workday Studio
- Hands-on experience with Workday Orchestrate
- Strong understanding of Workday connectors, including Core Connectors, configuration, data flows, and external-system integrations
- Hands-on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation
- Familiarity with RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath
- Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills
- Experience with data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support
- Experience with ITIL/ITSM support processes and clear communication with business and technical stakeholders
- Ability to collaborate across business, technical, and vendor teams and manage multiple priorities
- Attention to detail and a service-oriented approach focused on data accuracy, documentation, reliability, and continuous improvement
- Experience with PECI integrations
- Experience building and supporting EIB integrations
- Workday production support across Financials, HCM, Payroll, or Planning
- Workday integration-related certification or ITIL Foundation certification
- Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements
- Experience with MuleSoft, Dell Boomi, or similar integration platforms; PeopleSoft; Atlassian tools; and external implementation partners
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The Company
What We Do
Connect Centric leads the execution of complex, technology-enabled initiatives for scientific and professional societies, health and research institutions, foundations and grant-making organizations, and membership organizations. Through our registered delivery model, Execution as a Service®, clients define the outcome and Connect Centric designs and leads the execution. We take direct responsibility for moving the work forward—including the technical, operational, vendor, decision-making, and adoption work required to deliver the outcome. Unlike a traditional PMO, we do more than provide governance, coordination, and reporting. Unlike a staffing firm, we do not simply fill seats. Our experienced staff work inside client environments to lead workstreams, resolve dependencies, coordinate internal teams and vendors, recover stalled initiatives, and make progress visible. Our work includes strategy-to-technology alignment, prioritization and sequencing, product and capability ownership, technology, process and AI modernization, and initiative recovery. Our delivery capabilities span platforms and applications; cloud, data and analytics; integrations and APIs; AI search visibility; automation and practical AI; and change, training and adoption. Connect Centric is a woman-owned, senior-led consulting firm founded in 2009 and certified to ISO 9001 and ISO 27001 standards.
Why Work With Us
Connect Centric owns outcomes instead of delivering reports or filling seats. Our team combine IQ, EQ, and TQ—strategic, emotional, and technical intelligence—to resolve dependencies, align teams and vendors, and move important work forward.
