ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
The Role:
The Workday HRIS Manager is responsible for leading the HR technology initiatives to ensure the efficient and effective use of technology for HR within ICON. The role holder will be responsible for managing, optimizing, and implementing HR systems and software to enhance our HR processes and drive business success.
- HR Tech Team Management: Manage the day-to-day operations of the team. Lead and manage contactor resource, providing leadership and creating an open collaborative culture within the team.
- Change Management & Tech Support: Oversee System enhancement & integrations. Provide technical consulting and hands on assistance as required during critical situations when issues arise. Attend the Change Advisory Board Change Management: (CAB) meetings and problem management meetings to gain an awareness of changes to the Workday system and related architecture to ensure appropriate actions are taken.
- HR Technology Strategy: Work with the HR Technology Directors and wider HR Stakeholders to develop and implement the HR technology strategy for ICON
- Data Management: Ensure the integrity and accuracy of HR data, develop reporting and analytics capabilities, and utilize data-driven insights to improve HR processes.
- User Support: Provide support and training to HR staff and end-users to maximize the utilization of HR technology tools.
- Compliance and Security: Ensure system Compliance and Security standards are met. Oversee implementation of security measures to protect sensitive employee data. Drive robust audit processes to ensure the technical integrity of the information in the HRIS system and comply with SOX requirements.
- Vendor Management: Manage relationships with HR technology vendors, negotiate contracts, and manage SLAs.
- Stakeholder Management: Partner with HR stakeholders and wider ICON stakeholders. Act as an escalation point for system related problems. Work with stakeholders to build agreed and tangible business solutions.
- HR Process Improvement: Drive Process Improvement. Continuously identify opportunities to streamline HR processes through technology and automation. Proven track record of implementing strategic goals eg. automation.
- Culture: Recognize, exemplify and adhere to ICON's values which centres around our commitment to People, Clients and Performance.
To be successful in the role, you will ideally have:
- Bachelor's degree in HR, Information Technology, or a related field.
- Proven experience in Workday Technology with a minimum of 5 years in a similar role.
- Excellent managerial/team lead experience skills with the ability to lead system implementation projects.
- Solid understanding of HR processes, policies, and compliance requirements.
- Experience with system integrations and data management.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and commitment to data accuracy and security.
- Willingness to travel as required (approximately 5%)
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in HR, Information Technology, or related field
- Minimum 5 years' proven experience in Workday technology in a similar role
- Managerial/team lead experience and ability to lead system implementation projects
- Solid understanding of HR processes, policies, and compliance requirements
- Experience with system integrations and HR data management
- Strong analytical, problem-solving, and project management skills
- Excellent communication and interpersonal skills
- Attention to detail and commitment to data accuracy and security
- Experience implementing or complying with SOX audit requirements
- Willingness to travel as required (approximately 5%)
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
