Workday HCM Principal Consultant – Global AMS (Global Application Managed Services)

Posted 2 Days Ago
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Hiring Remotely in Virginia, USA
Remote
106K-159K Annually
Senior level
Information Technology • Software
The Role
Leads Workday HCM application managed services for global client accounts, overseeing functional and technical workstreams, incidents, root-cause analysis, SLAs, reporting, business processes, security, data loads, audits, and continuous improvement. Collaborates with delivery teams, clients, vendors, and stakeholders while providing on-call support and managing multiple priorities.
Summary Generated by Built In

*Must be able to work in office in Chesapeake, Virginia.


The Workday HCM Principal Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.


Responsibilities:


  • Must be able to go into the office, located in Chesapeake, Virginia
  • Onshore lead who leads Functional/Technical workstream for the assigned set of accounts.
  • Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements
  • Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests
  • Provides on-call support and holiday coverage as required
  • Deep knowledge in SLA constructs and adherence
  • Coordinate with external and internal stakeholders to create high business impact.
  • Contribute to the operational efficiency of the Workday practice.
  • Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
  • Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
  • Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
  • Ensures system design fits the needs of the user. 
  • Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment 
  • Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
  • Drive continual business processes improvements throughout the organization

Skills & Requirements:

  • Bachelor’s degree or equivalent experience
  • Minimum of 5-7 years of Corporate Applications portfolio experience and at least 3-5 years’ experience in client facing roles handling managed services in a global delivery model
  • Should have an expert level understanding of Workday Integrations
  • Workday certification is mandatory
  • Able to multitask and perform a variety of duties
  • Good communication and interpersonal skills
  • Willingness to go the extra mile to solve customer problems.
  • Good Analytical skills with ability to solve complex incidents, provide suggestions\best practices

Salary and Other Compensation

Applications will be accepted until 02/1/2027 The annual salary for this position is between $106,171 - $159,257 USD depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program , based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
  • Raise the Bar: We always aim for excellence in how we work and what we deliver.
  • Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
  • Do the Right Thing: We all lead with integrity and always make the ethical choice.
  • Own It: We own the outcomes for our company, colleagues, and community.

Skills Required

  • Bachelor's degree or equivalent experience
  • 5-7 years of corporate applications portfolio experience
  • 3-5 years of client-facing managed services experience in a global delivery model
  • Expert-level understanding of Workday Integrations
  • Workday certification
  • Ability to multitask and perform varied duties
  • Good communication and interpersonal skills
  • Strong analytical and complex incident-solving skills
  • Willingness to solve customer problems and provide best practices

Collaborative Solutions, LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collaborative Solutions, LLC and has not been reviewed or approved by Collaborative Solutions, LLC.

  • Healthcare Strength — Comprehensive medical, dental, vision, life insurance, disability, and an EAP are described as standard offerings under the parent company’s umbrella. Feedback suggests these core health benefits align with large‑consulting norms and provide stable coverage.
  • Retirement Support — A 401(k) with company contributions is highlighted alongside broader financial programs. Feedback suggests these elements offer predictable long‑term savings support.
  • Parental & Family Support — Paid parental leave and fertility assistance are cited in role materials. Feedback suggests family‑oriented benefits are accessible within the current package.

Collaborative Solutions, LLC Insights

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The Company
HQ: Winter Park, FL
1,444 Employees

What We Do

Collaborative Solutions, a Cognizant Company, is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful client outcomes for Fortune Global 500 companies, large and medium-sized organizations across industries. As the longest-tenured Workday Services Partner and client, its full lifecycle services—complete with an in-house Advisory Services practice and proven proprietary tools—have helped more than 1,000 clients transform their businesses.

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