Workday Functional Lead

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Hammersmith, Hammersmith and Fulham, London, England
In-Office
Retail
The Role
Workday Functional Lead

We have an exciting opportunity for a   Workday Functional Lead to join our team here at Harrods. You will have a key role in shaping the Workday roadmap and enhancing system functionality and will work closely with stakeholders across HR, IT, and third parties to deliver value through Workday.

About the Role

As the Workday Functional Lead   will  be  a  technical  subject  matter  expert  for Workday-related issues, initiatives and configuration, delivered both in BAU and project. You  will  people  manage  our  Workday  Analysts,  supporting  and  providing  guidance  on  their  projects, assisting with complex problem-solving, and handing escalations from the HR Services  teams to ensure efficient and high-quality service delivery.

You will also;

  • Lead  the  design  and  architecture  of  our  most  complex  Workday  solutions,  ensuring  user  experience,  automation  and  efficiency  are  at  the  core  of  our  build
  • Lead  the  design  and  architecture  of  our  most  complex  Workday  solutions,  ensuring  user  experience,  automation  and  efficiency  are  at  the  core  of  our  build
  • Act as a trusted partner with all key HR and IT stakeholders, acting  as  an  escalation  and  reference  point  when  required,  setting  the  standard  in  the  team for building credible, strong relationships
  • Stay updated with Workday product releases, industry trends, and emerging technologies
  • Identify opportunities to leverage new features and  functionalities to enhance HR processes and drive innovation at Harrods

About You

The ideal candidate will have extensive experience as a Workday Consultant, with a proven track record of optimisation  and implementation. It is important that you have an in-depth  knowledge  of  multiple  Workday  modules,  including  HCM,  Security,  Absence, Recruitment, Performance, Learning as well as a strong expertise in Workday configuration, customisation, and integration methodologies.

You will also have the following;

  • Strong experience of a test and release cycle and adoption of new functionality
  • Experience in troubleshooting and resolving system issues, with the ability to perform root  cause analysis
  • Strong understanding of Workday architecture, security, and data management principles
  • Excellent communication and interpersonal skills, with the ability to engage and influence  stakeholders at all levels
  • Experience of acting either as a manager, or as a mentor to others to support both their
    personal development, and in the execution of team deliverables

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

 In return for your hard work, you’ll benefit from a competitive salary and an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a travel season ticket loan. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

Additional Information:

Time Type:

Permanent

Department:

Workday and HR Analytics (Ayla Bulgan)

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The Company
London,
6,402 Employees
Year Founded: 1849

What We Do

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods

Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.

Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story

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