Workday Consultant

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

Job Title: Workday Consultant

Location: Philippines

Employment Type: Full-Time

We’re looking for a highly skilled Workday Expert to support, configure, and continuously improve our Workday platform—focusing on Core HR, Performance Management, Workforce Planning, Recruitment and System Integration. You’ll work closely with HR, IT, Payroll, and other key stakeholders to enhance functionality, troubleshoot issues, and meet evolving business needs.

You’ll bring both strategic insight and hands-on technical expertise, ensuring we make the most of Workday’s capabilities to improve business processes, elevate the employee experience, and support organizational growth.

Responsibilities include, but are not limited to:

• Serve as the subject matter expert (SME) across key Workday modules, including Core HCM, Performance Management, Workforce Planning, Recruitment and Integrations.

• Lead or support configuration, testing, deployment, and maintenance of Workday functionalities — especially for onboarding/offboarding, goal setting, performance reviews, calibration processes, and workforce planning.

• Provide day-to-day production support, including issue triage, root cause analysis, and resolution.

• Collaborate with IT and functional teams to ensure seamless integration of Workday with other systems.

• Monitor Workday’s Feature Releases and Weekly Patches, recommending and implementing relevant enhancements in partnership with functional owners.

• Identify and drive opportunities for system and process optimization to align with business goals.

• Create and maintain user documentation, training materials, and support resources to empower HR and business users.

• Offer expert guidance and consulting to stakeholders on best practices, system capabilities, and scalable configurations.

• Support system governance through structured documentation, change tracking, and quality assurance.

• Perform other related duties as required.

Qualifications:

• Bachelor’s degree in Human Resource Management, Computer Science, or a related field (or equivalent combination of education and experience).

• At least 5 years of hands-on experience configuring and supporting enterprise HCM systems—preferably Workday—in large or global organizations.

• Proven expertise in Workday Core HCM, Performance Management, Workforce Planning, Recruitment and Integrations.

• Experience with end-to-end Workday configuration, including system design, testing, and deployment.

• Strong understanding of HR processes and their translation into system workflows.

• Skilled in capturing user requirements, documenting business processes, and delivering user training.

• Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.

• Ability to manage multiple priorities in a fast-paced environment with high attention to detail.

• Strong analytical, problem-solving, and organizational skills.

• Self-starter with a collaborative mindset and ability to work both independently and in cross-functional teams.

• Workday certification(s) are a plus.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.