Workday Analyst

ABOUT BEDROCK

Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit.
Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company.
For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X.

POSITION SUMMARY

The Workday Analyst supports the day‑to‑day administration and maintenance of Bedrock’s Workday platform and Learning Management System (LMS), ensuring stable operations and a strong end‑user experience. This role partners with People Strategy (HR) and IT stakeholders to support business processes, assist with system configurations, and help maintain ongoing system updates and improvements.

The analyst provides application support, assists with testing and deployments, maintains documentation and training materials, and escalates issues to vendors or implementation partners as needed in alignment with Bedrock’s application support model.

ESSENTIAL FUNTIONS

• Provide day‑to‑day support for Workday users; troubleshoot issues, document resolutions, and escalate to Workday or implementation partners as needed.

• Support user access, role‑based security, and basic configuration aligned to business needs (e.g., access controls, workflow steps, approvals).

• Provide clear status updates on workload, priorities, risks, and issue resolution progress.

• Assist with Workday implementation and deployment activities, including requirement gathering, configuration support, testing, training, and go‑live readiness across applicable modules.

• Participate in Workday release readiness, including regression testing, documentation updates, and post-release validation.

• Configure and administer the Absorb LMS, including course setup, enrollments, learning campaigns, and completion tracking.

• Support stakeholders with learning program setup and updates; maintain data quality and consistency across learning records.

• Build and maintain standard reporting to support compliance, completion tracking, and adoption insights.

• Gather and document business requirements and support the translation into system configuration updates and solutions.

• Support process improvements by identifying opportunities to reduce manual steps and improve system usability.

• Create and maintain user guides, process documentation, and training materials in shared knowledge bases.

• All other duties as assigned

POSITION QUALIFICATIONS

• Applies sound judgment to day‑to‑day tasks, identifying issues, gathering information, and supporting solutions within established processes while escalating more complex concerns as appropriate.

• Knowledge of HRIS systems such as Workday, Learning Management Systems (LMS), and basic system configuration concepts.

• Strong organizational, analytical, and communication skills with the ability to manage multiple priorities and maintain accuracy.

• Ability to troubleshoot issues, support system updates, and collaborate with cross-functional partners to resolve problems.

POSITION REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field, or equivalent experience.

• 1 – 3+ years of experience supporting Workday or similar HCM/HRIS platforms and/or Learning Management Systems (LMS).

• Experience supporting system implementations, upgrades, or testing activities preferred.

• Exposure to system integrations and familiarity with Microsoft ecosystem tools preferred.

• Experience working with vendors or system support teams for issue resolution and updates preferred.

• Strong problem‑solving, time‑management, and organizational skills with the ability to manage multiple priorities in a fast‑paced environment.

KEY COMPETENCIES

• Communication: Clearly articulates vision and expectations, adapts messaging to diverse audiences, fosters open dialogue, and manages conflict constructively.

• Planning & Organization: Aligns team efforts with strategic goals, delegates effectively, anticipates challenges, and drives accountability and results.

• Problem Solving: Proactively identifies and resolves issues, promotes critical thinking, and supports continuous improvement and collaboration.

• Culture & Ethics: Models integrity and inclusivity, champions organizational values, and fosters a positive, ethical, and inclusive work environment.

• Technical Expertise: Applies and develops industry knowledge, mentors others, and stays current with trends to drive performance and innovation.

• Leadership + Accountability: Demonstrates accountability by setting clear expectations, making sound decisions, and taking ownership of results while building strong relationships, modeling organizational values, and adapting effectively to change.

WORK ENVIRONMENT

• Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift.

• Some roles may have flexibility to work remotely on Fridays, based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time.

• Prolonged periods of sitting and computer use; occasional movement between buildings; ability to lift up to 15 lbs. Occasionally.)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.