The Workday Administrator is a key member of our QTS business operations team. As Administrator, you’ll be the primary support contact for our Workday user community while also ensuring that the security, availability, and confidentiality of our Workday platform is maintained.
RESPONSIBILITIES, other duties may be assigned.
- Supporting Workday user community in system usage, data changes (e.g. product setup), and system reporting.
- Collaborating with the QTS training departments on user training programs.
- Partnering with business consulting and development teams on Workday platform enhancements.
- Overseeing change management procedures including synchronization and maintenance of test environments, testing, change approvals, and release management.
- Performing user account provisioning, maintenance, and de-provisioning activities.
- Collaborating with information security team on system monitoring and incident response.
- Monitoring of system availability, integrations and vendor enhancement requests.
- Perform special projects and other duties as assigned
In addition to QTS Core Values, types of skills utilized include:
- Client Focused – Passionate about users’ Workday experience, system and/or feature adoption, and user training needs. Strong communication skills both written and verbal.
- Problem Solving – Identifies and tackles problems proactively, researches and presents multiple solutions to problems. High attention to detail.
- Priority Setting – Able to prioritize tasks and projects appropriately to balance service level needs and established goals. Comfortable working in a fast paced environment.
- Results Oriented – Personal and team goal focused individual, can be counted on during busy or tough stretches. Self-starter who monitors and communicates performance against goals.
- Personal Learning – A Workday sponge, who stays up to date on Workday community developments and applies learnings to QTS environment. Continuous learner willing to expand Workday platform certifications and experiences.
BASIC QUALIFICATIONS
- Bachelor’s degree in Information Systems, Business Administration, or related discipline with an information technology focus or equivalent professional experience
- Seven or more years combined experience in HR and Finance information systems administration
- Two or more years experience in Finance and/or Human Resource functions.
- Workday Finance and HCM experience or willingness to complete company paid Workday Administrator training
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent interpersonal skills with the ability to interface with all levels of the organization
- Excellent writing skills for generating clear, concise release notes and documentation.
- Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.
Skills Required
- Bachelor's degree in Information Systems, Business Administration, or related discipline with IT focus, or equivalent professional experience
- Seven or more years combined experience in HR and Finance information systems administration
- Two or more years experience in Finance and/or Human Resource functions
- Workday Finance and HCM experience or willingness to complete company-paid Workday Administrator training
- Experience with user account provisioning, maintenance, de-provisioning, integrations, system monitoring, testing, and release/change management
- Excellent interpersonal and written communication skills for training, documentation, and release notes
- Strong analytical capabilities and business acumen to proactively solve system and business problems
QTS Data Centers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QTS Data Centers and has not been reviewed or approved by QTS Data Centers.
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Healthcare Strength — Health coverage is described as robust, with options reportedly including fully paid medical, dental, and vision premiums in some plans alongside company‑paid disability and life insurance. Feedback suggests these offerings help offset concerns about base pay in certain roles.
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Leave & Time Off Breadth — Time off programs are expansive, combining tiered PTO, 11 paid holidays with additional floating days, four paid volunteer days, and a formal sabbatical program. Parental leave and occasional work‑from‑home allowances further broaden time‑away flexibility for eligible roles.
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Retirement Support — Retirement benefits include immediate vesting on 401(k) with company matching. Feedback suggests this is a dependable pillar of the total rewards package.
QTS Data Centers Insights
What We Do
QTS Realty Trust, LLC. is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to more than 1,100 leading hyperscale technology companies, enterprises, and government entities






