1. Workday Knowledge
- Experience supporting Core HCM and Absence Management in a post-production environment.
- Supported and troubleshooted existing absence plans for USA and Canada; did not create new plans from scratch.
- Reviewed and supported absence security as part of the production support team.
2. Ticketing System Experience
- Good working experience with ServiceNow and Jira.
- Comfortable managing BAU tickets and prioritizing issues based on business impact.
3. Troubleshooting Skills
- Demonstrated a clear, structured troubleshooting approach.
- Able to articulate step-by-step resolution logic effectively.
4. Professional Tone
- Demonstrated a calm and methodical approach to issue resolution.
5. Audit Experience
- Experience reviewing system setups and security from a support and validation standpoint.
- No direct ownership of formal audit cycles, but familiar with audit-related checks and data reviews.
6. Communication
- Good written and verbal communication skills.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
Skills Required
- Experience supporting Workday Core HCM in a post-production environment
- Experience supporting Workday Absence Management in a post-production environment
- Experience troubleshooting existing absence plans for the United States and Canada
- Experience reviewing and supporting Workday absence security
- Working experience with ServiceNow and Jira
- Experience managing and prioritizing business-as-usual tickets based on business impact
- Structured troubleshooting and step-by-step resolution skills
- Experience reviewing system setups and security for support and validation
- Familiarity with audit-related checks and data reviews
- Good written and verbal communication skills
Synechron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synechron and has not been reviewed or approved by Synechron.
-
Fair & Transparent Compensation — Pay is frequently characterized as competitive, particularly relative to large service-consulting peers and in certain in-demand skill areas. Compensation sentiment appears strongest when staffing is stable on strong client engagements and for market-aligned roles in major hubs.
-
Healthcare Strength — Healthcare coverage is often portrayed as a strong point in the U.S., with broad coverage and relatively favorable out-of-pocket experiences. Core medical, dental, and vision options are consistently described as meeting or exceeding a baseline expectation for consulting roles.
-
Equity Value & Accessibility — Equity was made broadly accessible through a company-wide RSU grant tied to a major revenue milestone. This is positioned as a notable upside even if it is framed as a one-time recognition event rather than an ongoing program.
Synechron Insights
What We Do
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.
